Deputy Clerk I - Title

Montgomery County Government•Clarksville, TN

7h•Onsite

About The Position

The Deputy Clerk I works in the County Clerk Department and assists the public with title and registration applications. The role provides customer service to internal and external customers, processes applications and fees, maintains records, and supports the County Clerk’s office operations. The position works under the County Clerk Supervisor and has no supervisory responsibilities. It is classified as Pay Grade 70, Non-Exempt, with a starting hourly rate of $21.56.

Requirements

High school diploma or equivalent.
Excellent human relations and communication skills.
Dependable transportation.
A pre-employment criminal background check is required.
Proficiency in data entry.
Knowledge of local government operations and administration; pertinent Federal, State, and local laws, codes, and regulations; current office practices and procedures; and computer software consistent with the position.
Ability to perform detailed work accurately and independently, meet deadlines, maintain accurate records, interpret and implement policies and regulations, perform required mathematical calculations, communicate clearly, exercise sound judgment, maintain effective working relationships, preserve confidentiality, and work allocated hours.
Ability to use and perform normal maintenance of office machines, including a copier, computer, and printer.
Ability to recognize occupational hazards and take safety precautions.

Nice To Haves

One year of customer service experience is preferred.

Responsibilities

Provide customer service to internal and external customers; greet, receive, and screen visitors and customers, answer questions, and refer complex inquiries, requests, or complaints to appropriate staff.
Enter, scan, update, and maintain information in spreadsheets, databases, and reports.
Maintain electronic and paper filing and record systems, including records retention in accordance with State of Tennessee Department and County policies.
Enter data and process title and registration applications, calculate and collect fees, and issue receipts.
Determine qualifications for specialty license plates.
Obtain sensitive information for transferring personal property.
Balance daily cash deposits.
Collect fees and document and track transactions as a required fiduciary duty for the department.
Represent the Department and County to County staff and members of the public, and provide quality service to people needing directions or assistance.
Demonstrate the organization’s Core Values and adhere to its Ethics policy.
Perform other duties as assigned.