Field Title Clerk I

Cascade Steel Rolling Mills, Inc.•Chico, CA

8d•Onsite

About The Position

The Field Title Clerk I delivers efficient, high-quality customer service throughout the vehicle purchasing process. The role handles accurate and compliant vehicle purchases by verifying documentation and ensuring required forms are completed and signed in accordance with company standards. The clerk may also facilitate vehicle sales and ownership transfers as needed, while maintaining a professional, courteous, and detail-oriented approach to customer interactions. The position operates in an auto salvage yard, both indoors and outdoors, with exposure to varying weather, dust, automotive fluids, and machinery and customer-activity noise. Employees must follow safety protocols and use personal protective equipment (PPE). The role requires regular standing, walking, bending, stretching, and lifting, along with sufficient vision to safely perform job functions. Applicants must be at least 18 years old. Employment offers are contingent on satisfactory completion of a post-offer drug screen and background check; new hires must review and sign an Arbitration Agreement.

Requirements

High school diploma, equivalent, or an equivalent combination of education and relevant experience preferred.
Proficiency in general computer skills, including data entry and email communication.
Ability to work effectively outdoors in rain, snow, extreme heat, and cold for the duration of a full shift.
Ability to read, understand, and follow written and verbal instructions in English.
Ability to work flexible shifts and schedules, including overtime as needed.
Ability to stand, walk, bend, stretch, and lift regularly throughout the assigned shift.
Sufficient vision to safely perform all job functions.
Must be at least 18 years of age.
Successful completion of a post-offer drug screen and background check is required for U.S. employment.
New hires must review and sign an Arbitration Agreement; this applies to U.S. non-union employees.

Nice To Haves

Basic automotive knowledge or related experience.
Detail-oriented, with excellent organizational skills and the ability to prioritize multiple competing tasks effectively.
Strong verbal and written communication skills and the ability to interact with customers and vendors professionally and efficiently.
Bilingual proficiency in Spanish.

Responsibilities

Work safely, wear PPE correctly and consistently, promote the Pick-n-Pull Safety Culture, follow safety requirements, and collaborate with a safety buddy.
Verify that ownership documents correspond accurately to vehicle identification numbers (VINs) on received vehicles and comply with applicable local, state, and federal laws.
Schedule vehicle pickup appointments with customers and contracted tow vendors in a timely, organized manner.
Process vehicle purchases in accordance with applicable laws and company policy.
Receive and record daily vehicle deliveries in the company database using a receiving handheld device and/or manual entry.
Issue payments for vehicles and tow services and accurately maintain the daily check summary.
Organize, maintain, and retain records for routing sheets, vehicle transfers, sales, and purchases according to retention requirements.
Monitor and respond promptly and professionally to incoming and outgoing telephone calls and faxes.
Sort, process, and ship documents as required.
Produce accurate and timely daily, weekly, and monthly reports.
Complete due diligence associated with the weekly vehicle purchasing exception list.
Perform additional duties as assigned.