Field Title Clerk I

Radius Recycling•Chico, CA

8d•Onsite

About The Position

The Field Title Clerk I provides efficient, high-quality customer service throughout the vehicle purchasing process. The role ensures vehicle purchases are completed accurately and in compliance with company standards and applicable laws, including verifying documentation and confirming required forms are completed and signed. The clerk may also facilitate vehicle sales and ownership transfers as needed, maintaining a professional, courteous, and detail-oriented approach in customer interactions. The position is based in an auto salvage yard and involves working indoors and outdoors, with exposure to changing weather, dust, automotive fluids, and noise from machinery and customer activity. Safety protocols and proper use of personal protective equipment are required. The position requires regular standing, walking, bending, stretching, and lifting during the assigned shift, as well as sufficient vision to safely perform job functions. Applicants must be at least 18 years old. U.S. employment is contingent on satisfactory completion of a post-offer drug screen and background check; new hires must review and sign an Arbitration Agreement.

Requirements

High school diploma, equivalent, or an equivalent combination of education and relevant experience is preferred.
Proficiency in general computer skills, including data entry and email communication.
Ability to work in outdoor weather conditions, including rain, snow, extreme heat, and cold, for the duration of a full shift.
Ability to read, understand, and follow written and verbal instructions in English.
Ability to work flexible shifts and schedules, including overtime as needed.
Ability to stand, walk, bend, stretch, and lift regularly throughout the assigned work shift.
Sufficient vision to safely perform all job functions.
Applicants must be at least 18 years old.

Nice To Haves

Basic automotive knowledge or related experience.
Detail-oriented, with strong organizational skills and the ability to prioritize multiple competing tasks.
Strong verbal and written communication skills and the ability to interact professionally and efficiently with customers and vendors.
Bilingual proficiency in Spanish.

Responsibilities

Work safely, use personal protective equipment correctly and consistently, promote the Pick-n-Pull Safety Culture, follow safety requirements, and collaborate with a safety buddy.
Verify ownership documents against vehicle identification numbers on received vehicles and confirm compliance with applicable local, state, and federal laws.
Schedule vehicle pickup appointments with customers and contracted tow vendors in a timely and organized manner.
Process purchases of vehicles delivered to the store in accordance with applicable laws and company policy.
Receive and record daily vehicle deliveries in the company database using a receiving handheld device and/or manual entry.
Issue payments for vehicles and tow services, and accurately maintain and manage the daily check summary.
Organize, maintain, and retain records for routing sheets, vehicle transfers, sales, and purchases according to record retention requirements.
Monitor and respond promptly and professionally to incoming and outgoing telephone calls and faxes.
Sort, process, and ship documents as required.
Produce accurate and timely daily, weekly, and monthly reports.
Complete due diligence associated with the vehicle purchasing weekly exception list.
Facilitate vehicle sales and ownership transfers as needed.
Perform additional duties as assigned.