Deposit Operations Specialist
About The Position
The Deposit Operations Specialist provides broad support for all aspects of the Deposit Operations department and supports other departments, branches, CNB employees in all positions, and some high-profile customers. This can be a high-volume position that requires attention to detail, the ability to handle multiple tasks simultaneously, and accurate prioritization. The role ensures adherence to regulatory policies, bank policies and procedures, customer and account security and discretion procedures, and compliance regulations while providing the highest possible standards of customer service. Customer contact is minimal, but may involve high-dollar, high-profile commercial customers as well as branch personnel.
Requirements
- Attention to detail.
- Ability to handle multiple tasks simultaneously.
- Ability to accurately prioritize items needing attention.
- Adherence to regulatory policies, bank policies and procedures, customer and account security and discretion procedures, and compliance regulations.
Responsibilities
- Print and/or mail notices, statements, and CD interest checks.
- Prepare daily, weekly, and monthly reports.
- Process lockbox deposits and review merchant deposits.
- Review mobile deposits and detect fraud.
- Troubleshoot debit card issues and identify fraud alerts or fraud.
- Run Business Analytics reports.
- Review OFAC, kiting, AOP, and inactive or dormant account reports.
- Report savings bond interest.
- Reconcile internal accounts.
- Support Deposit Operations and other departments, branches, CNB employees, and some high-profile customers while maintaining compliance and customer service standards.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
