Deposit Operations Specialist

Foresight Bank•Winnebago, IL

6d•$40,052 - $60,025

About The Position

The Deposit Operations Specialist provides accurate and timely processing of assigned tasks and exceptional support for deposit operations services. The role performs daily back-office processing, account maintenance, reconciliations, customer and Federal Reserve adjustments, foreign-item and currency processing, and support for overdraft, charge-off, ACH/AFT/Sweeps, CD, and IRA functions. The specialist maintains quality control, supports other Deposit Shared Services departments, and assists with training, projects, audit documentation, and process updates. The position requires strict confidentiality and compliance with applicable regulations and bank policies. It operates in a clerical office setting and routinely uses standard office equipment.

Requirements

High school diploma or equivalent.
At least 1 year of banking experience.
Advanced ability to fulfill internal and external customer needs through timely, accurate communication and follow-through.
Ability to plan and organize work, set priorities, and allocate resources effectively.
Problem-solving skills, including gathering and analyzing information and developing alternative solutions.
Effective written and oral communication skills.
Strong analytical skills and a logical, systematic approach to situations.
Advanced user-level working knowledge of deposit operations banking applications.
Fluency in Microsoft Word and Excel.
Ability to maintain confidentiality and comply with applicable banking regulations and policies.

Nice To Haves

Deposit Operations knowledge.
Jack Henry knowledge.
Knowledge of related banking regulations.

Responsibilities

Perform daily back-office operational functions, ensuring accurate and timely processing, verification, and support.
Handle non-post items and stop payment requests in a timely manner.
Handle NSF and overdraft processing, including returns and notifications.
Assist with daily tasks for overdraft programs.
Process charge-off accounts related to OD Privilege and assist with other charge-off accounts as needed.
Process chargebacks (RDIs).
Process customer and Federal Reserve adjustments related to customer accounts.
Balance GL applications daily and reconcile official checks and other deposit-account-related items.
Print daily notices, CD interest checks, IRA distribution checks, Safe Deposit Box notices, and other deposit-account-related notices or letters.
Process incoming foreign items for consumer and commercial customers.
Process customer foreign currency purchases and sales.
Input and maintain accounts related to ACH/AFT/Sweeps.
Process deposit-account rate changes.
Assist with CD/IRA renewals and redemptions.
Provide support for other deposit-related functions.
Maintain quality control of deposit operations functions.
Provide backup to other Deposit Shared Services departments as needed.
Assist with developing and implementing training and operational support programs.
Assist with departmental projects as assigned.
Gather and review audit documentation, copies, and reports as requested.
Participate in team tasks and alternate schedules supporting extended banking hours, and help answer phone calls and emails.
Update associated job aids when processes or policies change and communicate changes to the team.
Maintain strict confidentiality of customer records and personal information.
Perform other duties as assigned.
Comply with and adhere to state and federal regulations and bank policies and procedures, including Bank Secrecy Act, FACT ACT, Community Reinvestment Act, and EEO/AA/Fair Employment Practices.