Department Manager - Nike Cabazon

NIKE•Cabazon, CA

6d•Onsite

About The Position

Nike refers to Department Managers as Coaches. In this role, you are the face of Nike and lead a team in a high-volume, fast-paced retail environment. You help customers make the best decisions for them, deliver strong customer service, and represent Nike’s culture of sport, brand, colleagues, and community. You train and support team members, implement Nike’s Service Principles, and foster an inclusive environment where employees feel encouraged, supported, and part of something bigger. You use your retail expertise to drive store growth strategies and build community partnerships. You lead store operations and business results, including staffing, customer service, sales, planning, budgeting, and people leadership. You also oversee the product life cycle from the stockroom through visual merchandising and onto the sales floor. This is a full-time role at the Nike Factory Store in Cabazon, California, scheduled for 34–40 hours per week, including nights and weekends. The listed starting pay rate is $26.96 per hour; the position’s hourly range is $26.96–$40.44, with actual pay varying based on location, qualifications, skills, and experience.

Requirements

Three years of customer-facing retail or hospitality experience.
One year of leadership experience.
Demonstrated ability to recruit, build, and lead high-performing teams.
Proficiency in Microsoft Office and retail business systems.
Ability to bend, squat, reach, climb a ladder, and stand for extended periods, with or without reasonable accommodations.
Proven ability to use tools for conflict resolution and employee coaching and counseling.
Ability to work mornings, weekends, nights, and holidays as needed.

Responsibilities

Lead, coach, and inspire a team to deliver excellent customer experiences and support an inclusive, positive work environment.
Train the team and implement Nike’s Service Principles.
Attract, assess, and onboard new team members to ensure the store is staffed.
Equip store employees with the tools needed for their day-to-day responsibilities.
Lead store functions and business results, including budgeting, planning, customer service, sales, people leadership, and management.
Manage the product life cycle from the stockroom through visual merchandising and onto the sales floor.
Drive store growth strategies and create opportunities to develop community partnerships.

Benefits

Medical, dental, and vision insurance.
Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment.
401(k) plan.
CERA.
Employee Assistance Program.
Mental and emotional health support.
Financial coaching and education.
Child development support and caregiving benefits starting on the day of hire.
Accrued paid time off and holiday pay.
Opportunity to buy Nike stock at a discount through the Employee Stock Purchase Plan.
No-cost access to Optum Employee Assistance Program support for the employee and family.
Discounts for the employee and family from Nike, Converse, and Jordan, up to 50% off.
Education programs to develop and advance your career.