Department Manager - Nike Cypress

Nike•Cypress, TX

7d•Onsite

About The Position

The Department Manager, referred to at Nike as a Coach, leads and inspires a store team to deliver excellent customer experiences and support store growth. The role represents the Nike brand and its culture of sport while helping customers make informed decisions and ensuring team members feel included and supported. The manager trains and equips employees, implements Nike’s Service Principles, and leads staffing, business results, and day-to-day store functions. The position also drives community partnerships and manages products through their lifecycle, from the stockroom to visual merchandising and the sales floor. This is a full-time position at NIKE Cypress in Cypress, Texas, working 34–40 hours per week, including nights and weekends.

Requirements

Three years of customer-facing retail or hospitality experience.
One year of leadership experience.
Demonstrated ability to recruit, build, and lead high-performing teams.
Proficiency in Microsoft Office and retail business systems.
Ability to bend, squat, reach, climb a ladder, and stand for extended periods, with or without reasonable accommodations.
Proven ability to use tools for conflict resolution and employee coaching and counseling.
Ability to work mornings, weekends, nights, and holidays as needed.

Responsibilities

Lead, coach, and inspire the team to deliver the best customer experience and foster an inclusive, supportive environment.
Keep store functions running smoothly by leading the store team.
Attract, assess, and onboard new teammates to ensure the store is appropriately staffed.
Train and equip store employees with the tools they need for their day-to-day responsibilities.
Lead the store team and business results, including budgeting, planning, customer service, sales, people leadership, and management.
Manage the product lifecycle from the stockroom through visual merchandising and onto the sales floor.
Implement Nike Service Principles and represent Nike’s culture, brand, colleagues, customers, and community.
Use retail expertise to support store growth strategies and develop community partnerships.

Benefits

Medical, dental, and vision insurance.
Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment.
401(k) Plan.
CERA.
Employee Assistance Program.
Mental and emotional health support.
Financial coaching and education.
Child development support and caregiving benefits starting on the day of hire.
Accrued paid time off and holiday pay.
Opportunity to buy Nike stock at a discount through the Employee Stock Purchase Plan (ESPP).
No-cost Optum Employee Assistance Program support for the employee and family.
Discounts of up to 50% for the employee and family on Nike, Converse, and Jordan products.
Education programs to develop and advance a career.