Department Manager - Nike Cabazon

Nike • Cabazon, CA

7d • $27 - $40 • Onsite

About The Position

The Department Manager, referred to at Nike as a Coach, leads a team at a high-volume Nike Factory Store. The role focuses on delivering excellent customer service, representing Nike’s brand and culture of sport, and creating an inclusive and supportive environment where team members can succeed. The manager trains and coaches employees, encourages positive customer experiences, and helps the team feel connected to the broader Nike community.

The Department Manager uses retail expertise to support store growth strategies and build community partnerships. They lead staffing and onboarding, equip employees for their daily responsibilities, oversee business results and critical metrics, and manage products throughout their lifecycle from the stockroom to visual merchandising and the sales floor. The position is full-time, 34–40 hours per week, including nights and weekends, at the Nike Factory Store in Cabazon, California. The posted hourly range is $26.96–$40.44; the starting pay rate is $26.96 per hour, with actual pay varying by location, qualifications, skills, and experience.

Requirements

• Three years of customer-facing retail or hospitality experience.
• One year of leadership experience.
• Demonstrated ability to recruit, build, and lead high-performing teams.
• Proficiency in Microsoft Office and retail business systems.
• Ability to bend, squat, reach, climb a ladder, and stand for extended periods, with or without reasonable accommodations.
• Proven ability to use tools for conflict resolution and employee coaching and counseling.
• Ability to work mornings, weekends, nights, and holidays as needed.

Responsibilities

• Lead a team to keep all store functions running seamlessly.
• Attract, assess, and onboard future teammates to ensure the store is staffed.
• Equip store employees with the tools they need for their day-to-day responsibilities.
• Lead the store team and business results and critical metrics, including budgeting, planning, customer service, sales, people leadership, and management.
• Manage the product lifecycle from the stockroom through visual merchandising and onto the sales floor.
• Train, coach, and inspire the team to deliver excellent customer experiences and help team members feel included and supported.
• Implement Nike Service Principles and represent Nike’s culture of sport, brand, colleagues, and community.
• Support store growth strategies and create opportunities to build community partnerships.

Benefits

• Medical, dental, and vision insurance.
• Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment.
• 401(k) Plan.
• CERA.
• Employee Assistance Program, mental and emotional health support, financial coaching and education, child development support, and caregiving benefits starting on the day of hire.
• Accrued paid time off and holiday pay.
• Opportunity to buy Nike stock at a discount through the Employee Stock Purchase Plan (ESPP).
• No-cost access to support through the Optum Employee Assistance Program for the employee and their family.
• Discounts of up to 50% for the employee and their family from Nike, Converse, and Jordan.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed