Department Manager

Housing Works • New York, NY

1h • $19 - $22

About The Position

The Department Manager plays an integral role at the Processing & Distribution Center of Housing Works Thrift Shops, working closely with staff at multiple levels to support the success of the enterprise. The role manages, develops, and trains department staff; oversees department activities; improves systems and accuracy; and ensures shop orders are filled on time. The manager works with the Senior Merchandising Manager on in-shop promotions and special events and maintains current knowledge of traditional and second-hand apparel, accessories, and footwear markets.

The position also includes maintaining an orderly, clean, and productive work area, attending PDC and Housing Works, Inc. trainings, and directing volunteers as needed. Candidates should have a high school diploma or GED, customer service and communication skills, knowledge of clothing brands and retail pricing, willingness to learn, and the ability to manage a group of up to five people. Flexibility to work weekends, holidays, and overtime if needed is required. Compensation is $19–$22 per hour.

Requirements

• High school diploma or GED.
• Excellent internal and external customer service.
• Knowledge of clothing brands, designers, retail stores, and retail pricing.
• Ability to communicate productively and effectively.
• Willingness to learn.
• Ability to manage a group of up to five people.
• Flexibility to work weekends, holidays, and overtime if needed.

Responsibilities

• Manage, develop, and train department staff.
• Oversee and report on the daily, weekly, and monthly activities of the assigned department.
• Reevaluate existing systems as needed and create systems to improve efficiency and accuracy while holding staff accountable to policies and procedures.
• Ensure shop orders are filled accurately and on time.
• Plan with the Senior Merchandising Manager to meet the needs of in-shop promotions and special events.
• Maintain current knowledge of traditional and second-hand markets for apparel, accessories, and footwear.
• Motivate department staff to achieve team goals and deliver high-quality results.
• Maintain an orderly, clean, and productive work area.
• Attend PDC and Housing Works, Inc. trainings.
• Direct volunteers as needed.

Benefits

• Three comprehensive healthcare plans to choose from, with Housing Works covering most of the plan cost and employees paying a portion based on salary.
• PTO accrual begins immediately, with up to 30 days earned in the first year.
• Educational benefit available for tuition loan reimbursement, tuition costs, and textbooks.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED