Department Manager

REI (Recreational Equipment Inc.)•Greenville, SC

About The Position

REI Co-op is seeking a Store Department Manager (SDM) to coach and motivate store sales teams. As a key member of the store management team, the Department Manager manages retail staff to deliver on REI’s business and service goals. The role calls for an energetic, visible leader who recognizes and rewards team members to deepen engagement and build team synergy. The Department Manager plans and delegates team responsibilities, oversees training and performance management, and directs execution of core standards and visual direction. The role drives sales across channels by maximizing selling behaviors and adapting business practices to improve sales and service. The manager communicates company strategies and changes, recruits and develops diverse talent, and cultivates a customer-centric culture through employee development, involvement, recognition, and feedback. REI describes its workplace as values-led and committed to inclusion, anti-racism, and multiculturalism. The hourly pay range is $23.47–$29.36. Regular employees receive an employee discount, access to health benefits, a retirement savings plan, and accrued time off.

Requirements

Enjoy communicating and building relationships inside and outside the organization.
Be open to feedback and other viewpoints in support of the business.
Use business understanding, innovative thinking, and sound judgment to solve problems.
Make sound recommendations by combining information from various sources.
Produce quality work by setting effective goals and establishing priorities.
Organize and use resources to meet deadlines, while keeping others informed about plans and progress.
Engage and influence others to accomplish organizational goals.

Nice To Haves

3+ years of successful retail management experience (preferred).

Responsibilities

Plan, identify, communicate, and delegate responsibilities to the team.
Handle training, coaching, recognition, and performance management.
Direct execution of core standards and overall visual direction.
Drive sales through all channels by maximizing selling behaviors.
Adapt business practices to increase sales and improve service.
Communicate key company strategies and changes to teams.
Recruit and develop diverse talent from within and outside the organization.
Inspire a customer-centric culture by recognizing and rewarding team members.
Develop top performers, evaluate performance, and provide coaching and appropriate feedback.
Build teams through employee development, involvement, and communication.