Department Manager - Lawrenceville

Nike • Lawrenceville, GA

8d • Onsite

About The Position

The Department Manager, referred to as a Coach, leads and inspires a team at a Nike Factory Store to deliver excellent customer experiences and achieve store goals. The role involves coaching and training employees, implementing Nike’s Service Principles, fostering an inclusive and supportive team environment, and representing Nike’s brand and culture of sport. The manager uses retail expertise to support store growth strategies and build community partnerships.

The position is based at the Nike Factory Store in Lawrenceville, Georgia, and is full-time at 34–40 hours per week, including nights and weekends.

Requirements

• Three years of customer-facing retail or hospitality experience.
• One year of leadership experience.
• Demonstrated ability to recruit, build, and lead high-performing teams.
• Proficiency in Microsoft Office and retail business systems.
• Ability to bend, squat, reach, climb a ladder, and stand for extended periods, with or without reasonable accommodations.
• Proven ability to use tools for conflict resolution and employee coaching and counseling.
• Ability to work mornings, weekends, nights, and holidays as needed.

Responsibilities

• Lead and coach a team to deliver the best customer experience and keep store functions running seamlessly.
• Attract, assess, and onboard future teammates to ensure the store is staffed.
• Equip store employees with tools to succeed in their day-to-day responsibilities.
• Lead the store team and business results, including budgeting, planning, customer service, sales, people leadership, and management.
• Manage the product life cycle from the stockroom through visual merchandising and onto the sales floor.
• Train the team and implement Nike’s Service Principles.
• Support store growth strategies and create opportunities to build community partnerships.
• Use conflict resolution, employee coaching, and counseling to support team members.

Benefits

• Medical, dental, and vision insurance.
• Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment.
• 401(k) Plan and CERA.
• Employee Assistance Program, mental and emotional health support, financial coaching and education, child development support, and caregiving benefits starting on the day of hire.
• Accrued paid time off and holiday pay.
• Opportunity to buy Nike stock at a discount through the Employee Stock Purchase Plan (ESPP).
• Access to Optum Employee Assistance Program support at no cost for the employee and family.
• Discounts of up to 50% for the employee and family on Nike, Converse, and Jordan products.
• Education programs to develop and advance a career.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed