Assistant Store Manager - Lawrenceville

NIKE•Lawrenceville, GA

23h•Onsite

About The Position

The Assistant Store Manager, referred to at Nike as an Assistant Head Coach, leads, coaches, and inspires a store team to deliver strong customer experiences while ensuring team members feel included and supported. The role combines customer service and retail leadership in a high-volume, fast-paced Nike Factory Store. It supports store growth strategies, community partnerships, team development, and the representation of Nike’s brand and culture of sport. The position is based at the Nike Factory Store in Lawrenceville, Georgia, and is full-time at 34–40 hours per week, including nights and weekends. The schedule may also include mornings and holidays as needed. The role offers employee discounts, healthcare, paid time off, and education programs for career development.

Requirements

Four years of customer-facing retail or hospitality experience.
Three years of leadership experience.
Demonstrated ability to recruit, build, and lead high-performing teams.
Proficiency in Microsoft Office and retail business systems.
Ability to use tools for conflict resolution, employee coaching, and counseling.
Ability to bend, squat, reach, climb a ladder, and stand for extended periods, with or without reasonable accommodations.
Ability to work mornings, weekends, nights, and holidays as needed.

Responsibilities

Lead, coach, and inspire the store team to deliver the best customer experience and create an inclusive, supportive environment.
Lead a team to keep store functions running seamlessly.
Attract, assess, and onboard future teammates to ensure the store is staffed.
Equip store employees with the tools they need for their day-to-day responsibilities.
Lead the store team and business results and critical metrics, including budgeting, planning, customer service, sales, people leadership, and management.
Manage the product life cycle from the stockroom to visual merchandising and the sales floor.
Train the team and implement Nike Service Principles.
Use retail expertise to drive store growth strategies and build community partnerships.
Help create positive moments for customers and team members while representing Nike’s culture, brand, colleagues, and community.

Benefits

Employee discounts, including discounts for the employee and family from Nike, Converse, and Jordan of up to 50%.
Healthcare.
Medical, dental, and vision insurance.
Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment.
401(k) plan.
CERA.
Employee Assistance Program, including no-cost support through Optum for the employee and family.
Mental and emotional health support.
Financial coaching and education.
Child development support and caregiving benefits starting on the day of hire.
Accrued paid time off and holiday pay.
Opportunity to buy Nike stock at a discount through the Employee Stock Purchase Plan (ESPP).
Education programs to develop and advance a career.