Assistant Store Manager - Sugarloaf Mills, Lawrenceville, GA

DTLR, Inc. • Lawrenceville, GA

4d

About The Position

The Assistant Store Manager assists the Store Manager with daily retail store operations and helps drive sales and profitability through merchandising execution, expense and inventory management, employee training and development, human resources activities, and outstanding customer service. The role is responsible for store staff performance and helps ensure compliance with company policies, operational requirements, safety practices, and business standards.

The position requires a flexible schedule that may include days, nights, weekends, and holidays, with a standard workweek not to exceed 40 hours. The employee may work in multiple stores within the assigned district and must have reliable transportation and be willing to travel by car, plane, or train. Physical duties include standing for extended periods and lifting, carrying, pushing, or pulling up to 50 pounds.

Requirements

• At least one year of retail management experience.
• Solid knowledge of business and excellent command of English to communicate effectively with management, associates, and customers.
• Strong interpersonal skills, including poise, tact, and diplomacy when handling sensitive and confidential situations.
• Ability to think strategically and plan and organize effectively.
• Ability to maintain professionalism in all situations.
• Proficient analytical ability to gather and summarize data for reports, solve administrative problems, and prioritize work.
• Results-driven, with critical and creative thinking skills; project management, time management, analytical, and organizational skills.
• Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
• Ability to plan, organize, multitask, prioritize efficiently, and respond proactively to changing demands from multiple sources.
• Ability to execute directives precisely and consistently.
• Working knowledge of Microsoft Office products.
• Willingness to work in multiple stores within the assigned district.
• Reliable transportation and willingness to travel by car, plane, or train.
• Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
• Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.

Responsibilities

• Support the Store Manager in daily store operations to help achieve sales and profitability goals.
• Oversee the quality and performance of retail store staff.
• Ensure compliance with company policies and procedures.
• Model effective leadership to gain commitment to store goals and training standards.
• Assist with recruiting, selecting, training, and developing store personnel.
• Assist the Store Manager and provide feedback on annual performance evaluations for store employees.
• Assist with expense management and develop strategies to help stores perform within budget.
• Help monitor and identify loss or inventory inconsistencies, with the goal of achieving shrink at or below company plan.
• Monitor and control operational compliance, safety, and business standards.
• Support employee training in suggested selling and merchandising techniques.
• Uphold customer service standards and provide a friendly environment so customers receive outstanding service.
• Assist with accurate and regular merchandise inventory counts.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed