Sales Associate (Full-Time) - Sugarloaf Mills, Lawrenceville, GA

DTLR, Inc.•Lawrenceville, GA

4d•Onsite

About The Position

The Full-Time Sales Associate assists the store management team with daily store operations, including customer service, sales, merchandising, and other duties assigned by management. Activities are to be performed professionally, courteously, reliably, and with a results-oriented approach. The standard work week is a minimum of 35 hours and a maximum of 40 hours. The associate builds customer relationships and helps customers identify and select suitable merchandise, using basic fashion and trend knowledge. The role also supports shipments, restocking, pricing, employee training, loss prevention, operational compliance, and the maintenance of a neat sales environment. The associate follows company policies and point-of-sale procedures, balances money received during assignments, and keeps management informed of relevant developments and potential problems.

Requirements

Previous retail or customer service experience is preferred but not required.
High school diploma or equivalent is preferred.
Excellent command of English to communicate effectively with management, customers, and coworkers.
Demonstrated leadership and ability to work with minimal supervision and take charge of the store when necessary.
Open availability and flexibility to meet customer demand and business needs.
Basic fashion and style trend knowledge and a desire to work with customers in a retail setting.
Track record of building and working as part of a team, handling responsibility, and understanding the needs of the street lifestyle customer.
Willingness to work in multiple stores in the assigned district.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
Reliable transportation.

Nice To Haves

Previous retail or customer service experience.
High school diploma or equivalent.

Responsibilities

Build customer relationships by providing professional, courteous, attentive, honest, and responsive service.
Identify customer needs and provide knowledgeable assistance in selecting appropriate products.
Use basic fashion and trend knowledge to sell suitable merchandise while maintaining company standards.
Assist with shipments, merchandising, restocking, and pricing.
Maintain a positive and enthusiastic attitude toward the job and company.
Comply with and enforce company policies.
Participate in service training and product programs.
Assist the Store Manager in monitoring store issues and shrink performance against company plans.
Monitor and control operational compliance, safety, and business standards.
Support training employees in suggested selling and merchandising techniques.
Help prevent inventory shrinkage, shoplifting, and internal theft; follow loss prevention and security procedures.
Follow proper point-of-sale procedures, balance money received during assignments, and work with management to investigate discrepancies.
Keep management informed of important developments, potential problems, and information needed for effective management.
Maintain a neat and orderly sales environment.
Perform other duties as assigned.