Sales Associate (Part-Time) - Lawrenceville, GA ( Village Shoppes Creekside )

Hibbett•Lawrenceville, GA

4d•Onsite

About The Position

The Sales Associate provides quality customer service and drives product sales. The role requires knowledge of each product area or department, adherence to policies and standards in the visual manual, and active promotion of sales and promotions. As an ambassador for the organization and brand, the Sales Associate creates a distinctive customer experience to acquire and retain customers, while promoting merchandise and delivering outstanding service. The Sales Associate supports daily store operations, including work lists, cleanup lists, weekly shipments, and store maintenance. The position has no supervisory responsibilities and reports to the Store Manager.

Requirements

0–2 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks accurately.
Team player who is passionate about outstanding customer service and selling merchandise.

Responsibilities

Provide extraordinary customer service, including greeting and assisting customers and helping multiple customers during peak periods.
Promote and sell the organization’s services and merchandise.
Set goals to improve selling skills and track overall sales.
Follow company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals, as well as company memos.
Assist with daily store operations, including work lists, cleanup lists, weekly shipments, and store maintenance.
Present merchandise to promote and sell goods, using guidance in the product knowledge manual.
Achieve or exceed sales targets and goals.
Identify and communicate merchandise needs, pricing concerns, and operational problems to store management.
Attend all store staff meetings and tech clinics.
Protect company assets and financial information by following internal control procedures and informing management or appropriate officials of potential fraud risks.