Sales Associate, The Shoppes at English Village

Knitwell Group•North Wales, PA

About The Position

Talbots is hiring a part-time Sales Associate at its North Wales, Pennsylvania store. The role focuses on providing meaningful customer service, promoting products, building customer relationships, and supporting store business and operations. The associate uses fashion and product knowledge to style customers, meet sales and service goals, and contribute to a collaborative store team. The position requires availability for 15 to 20 hours per week, with flexibility for evenings, weekends, and holidays.

Requirements

  • Demonstrated selling competence, styling expertise, and a love of fashion.
  • Ability to create, build, and cultivate relationships.
  • Ambition and passion for achieving individual and team goals.
  • Ability to thrive in a team environment.
  • Excellent verbal communication skills and a high level of integrity.
  • Technological competency navigating a computer, iPad, or handheld system.
  • Strong organizational skills and ability to multitask in a fast-paced, changing environment.
  • Ability to work cooperatively in a diverse work environment.
  • Ability to climb ladders, move around regularly, and stand for extended periods.
  • Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 lbs.
  • Availability for 15 to 20 hours per week, including flexible availability for evenings, weekends, and holidays based on business needs.

Responsibilities

  • Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
  • Assist the management team in building store business.
  • Use service enhancers, including Concierge, to build strong customer relationships.
  • Serve multiple customers, multitask, and handle projects simultaneously.
  • Keep informed about fashion trends and new arrivals, including product fit, color, and style.
  • Use product knowledge and fashion expertise to create outfits and suggest items suited to customers' needs.
  • Participate in learning opportunities and accept direction, coaching, and feedback to improve individual performance.
  • Achieve sales and service metrics, including clienteling and outreach, appointment setting, and Talbots Classic Awards.
  • Complete assigned projects and operational tasks, including filling orders, replenishment, and recovery.

Benefits

  • Growth opportunities and tools to advance beyond the position.
  • Incentive opportunities.
  • Comprehensive benefits packages for full-time and eligible part-time employees.
  • 50%, 60%, and 70% merchandise discounts on Talbots and Haven Well Within.
  • Referral Incentive Program.
  • Discounts on travel, shopping, concerts, and more.
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