Sales Supervisor - The Village at Newtown
About The Position
Warby Parker is seeking a self-motivated Sales Supervisor to create exceptional customer experiences in a retail environment. Sales Supervisors communicate the company’s story, values, and mission on the sales floor, contribute to process ideation and improvement, and take part in special projects. They help lead floor selling, front-of-house operations, and team touch-bases when a manager is not present, and open and close the store. The position calls for a service-minded, inclusive team player who leads by example and helps make the glasses-shopping experience engaging and thoughtful.
Requirements
- Professional retail experience at a customer-focused company.
- At least 6 months of experience in a management position.
- Exceptional interpersonal and communication skills to deliver customer service.
- Ability to stay calm under pressure and adapt quickly.
- Entrepreneurial spirit and motivation.
- Curiosity and eagerness to learn.
- Team-oriented attitude and passion for helping customers and teammates.
- Innovative, proactive problem-solving skills.
- Pride in work and self-motivation to perform at a high level.
- Ability to bring positive energy to the workplace, including when working long hours.
- Must not be on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE).
Responsibilities
- Communicate Warby Parker’s values and brand philosophy to customers.
- Promote an efficient, inclusive, and service-minded retail environment.
- Demonstrate product knowledge and provide thoughtful, honest style advice.
- Develop innovative and entrepreneurial ways to improve the glasses-shopping experience.
- Lead floor selling, front-of-house operations, and team touch-bases when a manager is not present.
- Open and close the store.
- Help foster an inclusive culture by treating customers and colleagues with respect.
- Contribute to process ideation and improvement and take part in special projects.
Benefits
- Health insurance
- Vision insurance
- Dental insurance
- Life and AD&D insurance
- Paid sick leave
- Paid holidays
- Vacation days
- Retirement savings plan (401(k))
- Parental leave
- Short-term disability
- Employee Stock Purchase Plan
- Employee Assistance Program (EAP)
- Bereavement support
- Optical education reimbursement
- Free eyewear
- Overtime pay for eligible non-exempt employees required to work more than 40 hours in a workweek
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
