About The Position

The Sales Associate provides quality customer service and drives product sales. The role requires knowledge of the store’s product areas and departments, adherence to policies and visual standards, and promotion of sales and offers. As an ambassador for the organization and brand, the Sales Associate helps create a distinctive customer experience and acquire and retain customers. The position is part-time, non-exempt, and reports to the Store Manager.

Requirements

  • 0–2 years of customer service experience.
  • Excellent interpersonal and communication skills.
  • Ability to work in a fast-paced environment.
  • Self-starter with initiative to take on important tasks without being asked.
  • Strong attention to detail and ability to handle multiple tasks accurately.
  • Team player passionate about outstanding customer service and selling merchandise.

Responsibilities

  • Deliver extraordinary customer service, including welcoming customers and assisting multiple customers during busy periods.
  • Promote and sell the organization’s services and merchandise.
  • Set goals to improve selling skills and track sales.
  • Follow company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals, as well as company memos.
  • Support daily store operations by completing work lists and cleanup lists, processing weekly shipments, and maintaining the store.
  • Present merchandise to promote and sell goods, using guidance from the product knowledge manual.
  • Meet or exceed sales targets and goals.
  • Identify and communicate merchandise needs, pricing concerns, and operational problems to store management.
  • Attend store staff meetings and tech clinics.
  • Protect company assets and financial information by following internal control procedures and informing management or appropriate officials of potential fraud risks.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service