Department Lead - Office Services

IST Management Services•New York, NY
•Onsite

About The Position

IST Management is seeking an experienced Department Lead to provide on-site office services support in New York City. The role focuses on fostering a professional and pleasant working environment through excellent customer service, hospitality, and coordination. The position is intended for someone interested in growing a career in office services and pursuing internal training and development opportunities toward management roles. The schedule is 8:00 a.m. to 5:00 p.m., Monday through Friday. The employee must be able to work earlier or later overtime when requested. Compensation is $22 per hour. The employee may be required to wear a maître d’-type uniform and must follow the company’s professional dress code and grooming standards. IST Management provides reasonable accommodations in accordance with applicable law and is an equal opportunity employer.

Requirements

  • 1–2 or more years of experience managing relevant office services.
  • High school diploma or GED.
  • Authorization to work in the United States for any employer.
  • Excellent customer relationship management skills.
  • Ability to perform multiple functional tasks.
  • Ability to lift up to 55 pounds.
  • Advanced MS Office Suite skills.
  • Excellent verbal and written communication skills.
  • Managerial skills and ability to train employees.
  • Ability to work 8:00 a.m. to 5:00 p.m. Monday through Friday and work overtime earlier or later when requested.
  • Ability to comply with the company’s professional dress code and grooming standards.

Responsibilities

  • Provide on-site office services support.
  • Handle shipping and receiving.
  • Support facilities maintenance and service.
  • Support other services as directed by management.
  • Perform furniture moves.
  • Maintain supplies and inventory.
  • Foster a professional and pleasant working environment through customer service, hospitality, and coordination.
  • Train employees.
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