Department Data Coordinator

Charlotte, County of•Fl 33953, FL

About The Position

The Department Data Coordinator collaborates with department leadership to analyze organizational data, identify opportunities for improvement, and develop reports and tools that support effective programs, services, and operations. The role uses statistical methods and analytical techniques to organize, interpret, and present data clearly, accurately, and in an actionable way. Work includes developing reports, evaluating program performance, ensuring data accuracy, and creating approaches to meet the department’s reporting needs. The position requires an equivalent combination of relevant training, education, and experience. A bachelor’s degree is preferred in fields such as business administration, computer science, business analytics, information systems, applied mathematics, data science, data engineering, information science, operations research, or statistics. Four years of experience in data analytics or information technology is required. No licenses or certificates are listed. Work is primarily performed indoors in a climate-controlled environment, with little or no risk associated with physical or mental health and safety. All County employees may be required to work before, during, or after an emergency, including temporarily performing duties outside their usual scope, location, or schedule as needed.

Requirements

  • Equivalent combination of relevant training, education, and experience.
  • Four years of experience in data analytics or information technology.
  • Knowledge of departmental policies, plans, and procedures.
  • Knowledge of modern office practices, plans, and procedures.
  • Knowledge of Microsoft Word, Excel, PowerPoint, and other job-related computer programs and software applications.
  • Knowledge of public administration, budgeting, and administrative management.
  • Basic knowledge of GIS, CAD, and RMS (Geographic Information Systems, Computer-Aided Dispatch, and Records Management System).
  • Excellent report-writing and presentation skills.
  • Strong leadership and customer service skills, including team-building and motivational skills.
  • Effective oral and written communication skills.
  • Ability to prioritize and organize work.
  • Skill in using office equipment such as a computer, multi-line telephone system, scanner, fax machine, and copier.
  • Ability to define problems, collect data quickly and accurately, establish facts, and draw valid conclusions.
  • Ability to exercise discretion and maintain confidentiality.
  • Ability to apply new technologies to data analysis and reporting.
  • Ability to make recommendations and use resourcefulness and tact in solving new problems.
  • Ability to follow written and oral instructions.
  • Ability to ascertain priorities and meet deadlines and objectives.
  • Ability to exercise judgment and discretion in applying and interpreting department rules, regulations, policies, and procedures.
  • Ability to provide guidance and customer assistance to internal and external contacts.
  • Ability to author reports, business correspondence, and procedure manuals.
  • Ability to establish and maintain effective working relationships with managers, service providers, other employees, and the general public.
  • Ability to perform the essential job functions satisfactorily, with reasonable accommodations available for individuals with disabilities.

Nice To Haves

  • Bachelor’s degree preferred in Business Administration, Computer Science, Business Analytics, Information Systems, Applied Mathematics, Data Science, Data Engineering, Information Science, Operations Research, or Statistics.

Responsibilities

  • Analyze organizational data in collaboration with department leadership.
  • Identify opportunities for improvement.
  • Develop reports and tools that support programs, services, and operations.
  • Use statistical methods and analytical techniques to organize, interpret, and present data clearly, accurately, and actionably.
  • Evaluate program performance.
  • Ensure data accuracy.
  • Create approaches to meet organizational reporting needs.
  • Maintain accurate records and reports.
  • Provide internal and external guidance and customer assistance through various forms of communication.
  • Respond to emergency needs as required, potentially performing duties outside the normal scope, location, or schedule.
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