Department Coordinator

California State University, Northridge•Los Angeles, CA

1d•$4,367 - $6,362•Hybrid

About The Position

The Department Coordinator supports the basic functions and administrative work of the Department of Communication Studies under the general supervision of the Department Chair. The position coordinates the development, implementation, maintenance, and auditing of the department Schedule of Classes (SOC) and final exam schedule in SOLAR, consistent with academic and scheduling decisions made by the Chair in coordination with the College SOC & Facilities Lead Analyst. The coordinator provides SOC analysis and administrative support to the Department Chair, maintains entitlement SOC information, prepares and analyzes course-enrollment reports and other scheduling data, identifies scheduling and enrollment issues, and recommends solutions. The role also supports the Chair, Academic Advisor, and Department Analyst as needed. It provides administrative and logistical support for student-success initiatives, maintains the department calendar, schedules appointments, and performs other assigned duties. This is a regular, full-time position scheduled for 40 hours per week, Monday through Friday. The position is currently hybrid, with four days in the office and one remote day, subject to change based on student or operational needs. The schedule may include evenings and weekends. The position has a one-year probationary period.

Requirements

Equivalent to five years of full-time, progressively responsible administrative or technical office management experience in an administrative capacity, exercising independent judgment and leading the work of others.
Full-time college or university education or vocational school training in business or a job-related field may substitute for up to two years of the required experience.
Knowledge of academic scheduling, enrollment management, faculty utilization reporting, course-demand analysis, lecturer appointment processes, student evaluation procedures, and university systems such as SOC, APDB, and CSUN Box.
Ability to analyze enrollment and scheduling data; coordinate information among faculty, department leadership, college personnel, and bookstore representatives; resolve student scheduling issues; maintain accurate records and waitlists; communicate recommendations; and accurately and promptly process scheduling, enrollment, lecturer appointment, and textbook-ordering activities.
Knowledge of department office operations, customer service practices, records management, calendar coordination, university procurement procedures, chargeback processing, parking services, payroll warrant distribution, and electronic file systems such as CSUN Box.
Ability to communicate professionally with visitors, faculty, staff, and students; prepare correspondence and reports; coordinate meetings and appointments; maintain accurate records and inventories; respond to inquiries; process administrative transactions; and provide timely referrals and support.
Applicants must be authorized to work for any employer in the United States; CSUN is not currently sponsoring staff or management positions for H-1B employment visas.
A satisfactory background check, including a criminal records check, is required.

Responsibilities

Coordinate the development, implementation, maintenance, and audit of the department Schedule of Classes and final exam schedule.
Compile and analyze historical enrollment, course-demand, scheduling, and other relevant data to identify enrollment trends.
Troubleshoot and resolve student scheduling conflicts and maintain and issue permission numbers for classes.
Coordinate with the department analyst to provide administrative and logistical support for student-success initiatives, including CAPSS, the Matador Speech and Debate Team, Performance Ensemble, Communication for Youth Institute, and the Civil Discourse & Social Change Initiative.
Maintain the department calendar and schedule appointments.
Provide SOC analysis and administrative support to the Department Chair; maintain entitlement SOC information; prepare and analyze course-enrollment reports; identify scheduling and enrollment issues; and provide recommendations.
Provide general support to the Chair, Academic Advisor, and Department Analyst as needed and directed.
Perform other duties as assigned.