Department Coordinator

Essentia Health • Duluth, MN

1d • $20 - $30

About The Position

The Department Coordinator provides clerical support to Orthopedic Surgery and Orthopedic Medicine providers, staff, and leaders. The role coordinates referral and work queue management activities in Epic, supports provider schedule optimization, maintains appointment templates, manages InBasket workflows, and helps ensure timely patient access to care. The coordinator collaborates with providers, nursing staff, scheduling teams, and clinic leadership to support efficient patient flow and service delivery. This is a union position.

Requirements

• At least 1 year of office experience.
• Proficient and comprehensive skills with personal computer software systems and applications, including word processing, spreadsheets, presentations, and databases (Microsoft Word, Excel, PowerPoint, and Access).

Nice To Haves

• Experience with Epic.
• Experience in orthopedics.
• Ability to support multiple tasks with competing deadlines.
• Excellent written and verbal communication skills.
• Initiative and self-motivation.
• Organization, attention to detail, and eagerness to learn.
• Experience in a healthcare office setting.

Responsibilities

• Prioritize Epic work queues and InBasket messages according to importance and urgency.
• Address referral-related issues and resolve work queue errors or exceptions.
• Ensure timely follow-up on scheduling requests, referral questions, and administrative messages.
• Collaborate with clinical staff to address patient access and scheduling concerns.
• Support provider schedule optimization and maintain appointment templates.

Benefits

• Medical, dental, vision, life, and disability insurance, along with supplemental options.
• 401(k) plan with employer contributions.
• Professional development through training, tuition reimbursement, and educational programs.
• Flexible scheduling.
• Generous time off.
• Wellness resources focused on physical, mental, and emotional health.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed