Department Assistant | Administration | Full Time

Gritman Medical Center•Moscow, ID

About The Position

The Department Assistant provides reception and administrative support by welcoming visitors and staff, managing incoming calls, and assisting with mail, office supplies, and office equipment. The role also supports meeting-space setup and directs people to meeting areas. The position serves all demographics and represents the organization in a positive and professional manner while maintaining confidentiality and supporting a clean, quiet, and safe hospital environment.

Requirements

Exceptional interpersonal skills to foster a friendly and professional environment.
Strong organizational skills and the ability to prioritize tasks efficiently.
Accuracy in handling administrative duties.
Ability to manage multiple phone lines, inquiries, and other responsibilities simultaneously.
Ability to maintain confidentiality and handle sensitive information discreetly.

Nice To Haves

High school diploma or equivalent.
Proficiency in Microsoft programs, Outlook, and Adobe.
Reception experience.

Responsibilities

Greet and welcome visitors and staff warmly.
Manage and route incoming calls promptly and efficiently, including handling multiple phone lines and inquiries.
Assist with administrative tasks such as handling mail, managing office supplies, and maintaining office equipment.
Support the setup of meeting spaces and guide individuals to those areas as needed.
Participate in ongoing quality improvement activities.
Maintain hospital standards for a clean and quiet environment.
Comply with organizational and regulatory policies for handling confidential information.
Promote a culture of safety for patients and employees through proper identification, reporting, documentation, and prevention.
Provide excellent customer service consistent with The Gritman Way.
Maintain competency and knowledge of current standards of practice, trends, and developments related to the job role.
Comply with organizational policies and established practices, protocols, procedures, and applicable professional standards.