Department Assistant | Administration | Full Time

Gritman Medical Center•Moscow, ID

About The Position

The Department Assistant provides reception and administrative support. The role welcomes visitors and staff, manages incoming calls, assists with mail and office supplies, maintains office equipment, and supports meeting-space setup and directions. The position also contributes to quality improvement, maintains a clean and quiet hospital environment, protects confidential information, promotes safety, and provides professional customer service in accordance with organizational standards.

Requirements

  • Exceptional interpersonal skills to foster a friendly and professional environment.
  • Strong organizational skills and the ability to prioritize tasks efficiently.
  • Accuracy in handling administrative duties.
  • Ability to manage multiple phone lines, inquiries, and other responsibilities simultaneously.
  • Ability to maintain confidentiality and handle sensitive information discreetly.

Nice To Haves

  • High school diploma or equivalent.
  • Proficiency in Microsoft programs, Outlook, and Adobe.
  • Reception experience.

Responsibilities

  • Greet and welcome visitors and staff warmly.
  • Manage and route incoming calls promptly and efficiently.
  • Handle mail, manage office supplies, and maintain office equipment.
  • Support meeting-space setup and guide individuals to meeting areas.
  • Participate in ongoing quality improvement activities.
  • Maintain hospital standards for a clean and quiet environment.
  • Represent the organization positively and professionally.
  • Handle confidential information in accordance with organizational and regulatory policies.
  • Promote patient and employee safety through proper identification, reporting, documentation, and prevention.
  • Provide excellent customer service consistent with The Gritman Way.
  • Maintain competency and knowledge of current standards, trends, and developments relevant to the role.
  • Comply with organizational policies and established practices, protocols, procedures, and applicable professional standards.
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