Front Desk (Allentown) - BILINGUAL

DENTAL DREAMS•Whitehall, PA

11h•Onsite

About The Position

Dental Dreams LLC is hiring a Dental Receptionist in Allentown, Pennsylvania. The role focuses on scheduling appointments, supporting operational goals, and providing excellent customer service. It offers an entry-level introduction to the dental healthcare business and potential career advancement to positions such as Lead Front Desk, Dental Assistant, Lead Dental Assistant, Assistant Office Manager, and Office Manager. Dental Dreams LLC operates offices in eleven states and Washington, DC, and aims to provide high-quality dental services in first-class facilities. The company states that it hires qualified dentists and staff committed to superior patient care and serves families in underserved communities. KOS Services Inc. / Dental Dreams LLC is an equal opportunity employer committed to an inclusive and diverse workplace.

Requirements

Bilingual in Spanish.
Customer service experience.
Experience with Dentrix and/or Eaglesoft.

Responsibilities

Maintain a high level of customer service.
Work as part of a team, emphasizing communication.
Schedule patient appointments in accordance with monthly and daily patient goals.
Answer phones and confirm appointments.
Greet and check in patients.
Accurately verify dental benefits.
Maintain detailed patient records in a fast-paced environment.
Collect payments, co-payments, and deductibles.
Create insurance claims and submit pre-authorizations to insurance companies.
Pull patient charts for future appointments when necessary.
Maintain a clean and professional office environment.
Assist with presenting and/or explaining treatment plans.