Front Desk (Allentown) - BILINGUAL
About The Position
Dental Dreams LLC is hiring a Dental Receptionist in Allentown, Pennsylvania. The role focuses on scheduling appointments, supporting operational goals, and providing excellent customer service. It offers an entry-level introduction to the dental healthcare business and opportunities for advancement to roles such as Lead Front Desk, Dental Assistant, Lead Dental Assistant, Assistant Office Manager, and Office Manager. Dental Dreams LLC operates offices in eleven states and Washington, DC, and aims to provide high-quality dental services in first-class facilities, including care for families in underserved communities.
Requirements
- Bilingual in Spanish.
- Customer service experience.
- Experience with Dentrix and/or Eaglesoft.
Responsibilities
- Maintain a high level of customer service.
- Work as part of a team, emphasizing communication.
- Schedule patient appointments to meet monthly and daily patient goals.
- Answer phones and confirm appointments.
- Greet and check in patients.
- Accurately verify dental benefits.
- Maintain detailed patient records in a fast-paced environment.
- Collect payments, co-payments, and deductibles.
- Create insurance claims and submit pre-authorizations to insurance companies.
- Pull patient charts for future appointments when necessary.
- Maintain a clean and professional office environment.
- Assist with presenting and/or explaining treatment plans.
Benefits
- Competitive compensation.
- Career mobility and advancement.
- Career training and development.
- Medical and vision insurance.
- Free dental treatment at company locations.
- Paid time off (PTO).
- 401(k).
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
