Bilingual Front Desk
Cb•Houston, TX
About The Position
Houston Healing Medical PLLC is seeking a friendly, organized Bilingual Front Desk Representative to welcome patients at its Houston, Texas practice. The role supports a warm, professional patient experience and helps ensure smooth communication and patient flow in a medical office. The position requires spoken and written English and Spanish, experience with EMR/EHR systems, and the ability to multitask while providing compassionate, patient-first service. Compensation is $13.00–$17.00 per hour.
Requirements
- Bilingual in spoken and written English and Spanish.
- Proficiency with EMR/EHR systems and general computer skills.
- Strong communication, customer service, and interpersonal skills.
- Ability to multitask in a fast-paced medical office environment.
- Professional, compassionate demeanor and a patient-first attitude.
Responsibilities
- Greet and check in patients in English and Spanish.
- Schedule, confirm, and manage patient appointments using medical scheduling software.
- Verify patient insurance eligibility and collect co-pays at the time of service.
- Maintain and update patient records and demographic information in the EMR system.
- Answer calls on a multi-line phone system, route calls, and respond promptly to patient inquiries.
- Coordinate communication between patients and clinical staff to support smooth patient flow.
- Handle patient intake forms, consent documents, and medical records requests.
Benefits
- Employee discounts
- Paid time off
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
