Bilingual Front Desk (Cottman)

DENTAL DREAMS•Philadelphia, PA

3d•$15 - $16•Onsite

About The Position

Dental Dreams is hiring a bilingual receptionist for its Cottman practice in Northeast Philadelphia, Pennsylvania. The role provides front-desk and patient support in a fast-paced dental office, including appointment scheduling, patient check-in, insurance verification, payment collection, and assistance with treatment plans. The practice states that it follows CDC and industry guidelines and has recommended PPE and safety protocols in place. Dental Dreams has over 70 offices and describes opportunities for career advancement. It offers competitive pay, benefits, and vacation time.

Requirements

Bilingual in Spanish.
Customer service experience.

Responsibilities

Maintain a high level of customer service.
Work as part of a team, emphasizing communication.
Schedule patient appointments according to monthly and daily patient goals.
Answer phones and confirm appointments.
Greet and check in patients.
Accurately verify dental benefits.
Maintain detailed patient records in a fast-paced environment.
Collect payments, co-payments, and deductibles.
Create insurance claims and submit pre-authorizations to insurance companies in a timely manner.
Pull patient charts for future appointments when necessary.
Maintain a clean and professional office environment.
Assist with presenting and/or explaining treatment plans.