Dental Practice Manager
About The Position
We are an established private dental practice in Charlotte seeking a dependable and experienced Dental Practice Manager to lead front-office operations and support a high-performing clinical team. Friendly Dental Group is a dentist-owned dental practice group serving the Greater Charlotte area with over 30 office locations. For nearly two decades, we’ve built our reputation on providing consistent, high-quality dental care while creating stable, professional careers for the teams who support our practices every day. We believe in doing things the right way—clear expectations, strong leadership, and respect for our people and our patients. We offer long-term career opportunities in a growing organization that values structure, accountability, and teamwork. Team members can expect a stable, established dental practice group with local leadership, multiple locations across the Greater Charlotte area, offering flexibility and growth opportunities, clear job responsibilities and performance expectations, competitive compensation based on role and experience, and supportive management and well-defined operational processes. Many of our employees grow within the organization by taking on expanded responsibilities or moving into leadership roles as new offices open and teams grow.
Requirements
- Minimum 2 years of experience in a general dentistry office
- Working knowledge of dental insurance, billing, and claims processes
- Experience with dental practice management software
- Strong communication and customer service skills
- Highly organized with the ability to multitask in a fast-paced environment
- Leadership mindset with the ability to support and guide a team
Responsibilities
- Oversee daily front-office operations, including patient check-in, check-out, and scheduling
- Manage incoming calls, patient communications, and administrative workflow
- Present treatment plans and review financial estimates with patients
- Support efficient provider scheduling and patient flow
Benefits
- 401(k)
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Medical, dental, vision, life insurance, 401k
- Paid holidays and PTO
- Flexible scheduling
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
