Dental Practice Manager
Aligned Dental Partners•San Jose, CA
•Onsite
About The Position
The Dental Practice Manager supports the daily clinical and non-clinical operations of a well-established private family dental practice in San Jose. The role focuses on maintaining quality dental care, improving office productivity and efficiency, managing patient accounts and treatment follow-up, and leading and motivating staff. The practice seeks a positive, patient-focused, experienced bilingual professional fluent in Mandarin and English.
Requirements
- Bilingual fluency in Mandarin and English.
- Previous experience across all facets of a dental office; three or more years of experience preferred.
- Flexibility to work between 9:30 a.m. and 6:00 p.m., Tuesday through Saturday.
- Excellent oral and written communication skills.
- Patient-focused and team-focused approach.
- Ability to solve problems, provide immediate solutions, and make sound decisions independently.
- Strong desire to maximize opportunities and exceed goals.
- Professionalism in building relationships with patients and team members.
Nice To Haves
- A two- or four-year degree in business, healthcare management, or a related field.
- Three or more years of experience across all facets of a dental office.
Responsibilities
- Support daily clinical and non-clinical office operations by enforcing office policies and protocols and overseeing the delivery of quality dental care.
- Manage accounts receivable to maintain a healthy status.
- Present treatment and explain financial policies and payment options to patients.
- Process insurance claims.
- Streamline operational procedures and implement solutions to increase productivity and efficiency.
- Maintain hygiene and safety regulations mandated by OSHA.
- Participate in and lead staff meetings, trainings, and huddles.
- Audit schedules for errors or inconsistencies and follow up with the team to correct them.
- Manage schedule blocking and unblocking to reflect scheduling needs and maximize productivity and efficiency.
- Manage unscheduled treatment reports and ensure timely patient follow-up.
- Create challenges to encourage and motivate the team to meet daily production goals.
- Hold periodic meetings to reconnect with staff and complete annual performance evaluations.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
