Dental Practice Manager

Aligned Dental Partners•San Jose, IL

24d•$80,000 - $95,000

About The Position

The Dental Practice Manager supports the daily clinical and non-clinical operations of a well-established private family dental practice in San Jose. The role oversees office policies and protocols, supports the delivery of quality dental care, and helps improve operational efficiency and productivity. The manager also works with patients on treatment and payment options, oversees accounts receivable and insurance claims, and supports staff performance and production goals. The practice is seeking an experienced, bilingual Mandarin- and English-speaking dental professional who is positive, patient-focused, and able to build professional relationships with patients and team members. The schedule requires flexibility to work Tuesday through Saturday between 9:30 a.m. and 6:00 p.m.

Requirements

Bilingual fluency in Mandarin and English is required.
Previous experience across all facets of a dental office; three or more years is preferred.
Excellent oral and written communication skills; patient- and team-focused.
Ability to solve problems, provide immediate solutions, and make sound decisions independently.
Strong desire to maximize opportunities and exceed goals.
High degree of professionalism when building relationships with patients and team members.
Flexibility to work Tuesday through Saturday between 9:30 a.m. and 6:00 p.m.

Nice To Haves

A two- or four-year degree in business, healthcare management, or a related field is preferred but not required.
Three or more years of experience across all facets of a dental office is preferred.

Responsibilities

Support daily clinical and non-clinical office operations by enforcing policies and protocols and overseeing delivery of quality dental care.
Work accounts receivable to a healthy status.
Present treatment and explain financial policies and payment options to patients.
Process insurance claims.
Streamline operational procedures and implement solutions to increase productivity and efficiency.
Maintain hygiene and safety regulations mandated by OSHA.
Participate in and lead staff meetings, trainings, and huddles.
Audit schedules for errors or inconsistencies and follow up with the team to make corrections.
Manage schedule blocking and unblocking to meet scheduling needs and maximize productivity and efficiency.
Manage unscheduled treatment reports and ensure timely patient follow-up.
Create challenges to motivate the team and help meet daily production goals.
Conduct periodic staff meetings and complete annual performance evaluations.
Perform other duties as assigned.