Dental Practice Manager - WSC

Dental Associates Group•Cincinnati, OH

About The Position

The Dental Practice Manager leads a well-established private dental practice, overseeing daily operations and supporting a positive, patient-centered environment. The role coordinates staff, scheduling, and patient inquiries; works closely with clinical staff to support seamless patient flow; and promotes a high-quality patient experience. The manager also oversees insurance matters, claims processing, billing, and financial management to help achieve annual profitability goals. Additional duties include communicating treatment plans, financial estimates, and post-operative instructions; training and leading the team; and maintaining compliance with HIPAA, OSHA, and other regulatory guidelines. The practice offers leadership development, a structured schedule, and a supportive, respectful workplace.

Requirements

  • At least 3 years of successful dental practice management experience.
  • Proficiency with Open Dental software.
  • Fundamental understanding of business accounting and proficiency in Excel.
  • Demonstrated ability to lead and inspire a team toward shared goals.
  • Excellent verbal and written communication skills, with leadership, professionalism, and empathy.
  • Meticulous attention to detail when overseeing patient records, appointments, and financial transactions.

Responsibilities

  • Manage practice operations, including staff coordination, appointment scheduling, and patient inquiries.
  • Champion a patient-centered experience, ensuring patients are welcomed, comfortable, and given responsive, professional care.
  • Collaborate with clinical staff to support smooth patient flow and positive patient experiences.
  • Oversee insurance-related matters, accurate claims processing, and efficient billing procedures.
  • Lead financial management efforts to support annual profitability goals.
  • Communicate treatment plans, financial estimates, and post-operative instructions to patients.
  • Lead, train, and communicate effectively with the team to promote cohesive internal interactions.
  • Maintain compliance with regulatory guidelines, including HIPAA and OSHA, and preserve a secure, confidential practice environment.
  • Oversee patient records, appointments, and financial transactions with accuracy and attention to compliance.

Benefits

  • Paid time off.
  • Health benefits.
  • Dental benefits.
  • Vision benefits.
  • 401(k) retirement plan.
  • Performance-based bonus based on exceptional office performance.
  • Professional advancement and potential career progression.
  • Ongoing training and development programs.
  • Structured schedule supporting work-life balance.
  • Team-building activities and celebratory events.
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