Dental Front Desk Scheduler -Mechanicsville
About The Position
Virginia Family Dentistry is seeking an experienced Front Desk Scheduler for its Mechanicsville team. The scheduler maintains an efficient, productive appointment schedule and performs clerical and administrative work, including answering telephones, greeting patients, updating patient information, responding to inquiries, scheduling appointments, and maintaining records. This is a non-exempt, hourly position with typical hours of 8 a.m. to 5 p.m., Monday through Friday. Pay is $18–$24 per hour, based on experience. Virginia Family Dentistry has served the greater Richmond area for 50 years. The company is dentist-owned, and its individual offices have their own personality, pace, and style. The company describes its core values as providing quality care, treating people with respect, communicating clearly and honestly, being positive and dependable, training employees, and leading by example. It offers opportunities for growth and career advancement across its locations and specialties.
Requirements
- At least one year of dental office experience.
- Excellent communication skills.
- Time-management skills.
- Ability to maintain confidentiality.
- Attention to detail.
- Ability to work as part of a team.
Responsibilities
- Review schedules daily and continuously monitor schedule changes to fill open appointment times.
- Confirm and schedule appointments, and follow up on unscheduled appointments.
- Greet patients, answer telephone calls, and check office email daily.
- Run necessary patient reports and make follow-up and treatment calls.
- Keep patient appointment information current, including insurance information, address, phone number, email, appointment time allowance, and past-due balances.
- Partner with the insurance coordinator on pretreatment cost estimates and insurance information updates.
- Communicate with the accounts receivable coordinator about balances due or financial arrangements.
- Partner with specialist or hygiene coordinators as needed.
- Review treatment plans with patients and explain the treatment needed and its insurance coverage.
Benefits
- 401(k) profit sharing
- Dental and orthodontic care
- Health insurance
- Paid time off
- Paid holidays
- Paid uniforms
- Vision insurance
- Disability insurance
- Life insurance
- Wellness benefits
- Continuing education
- Opportunities for growth and career advancement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
