Dental Clinic Supervisor

Dental Associates Ltd•Glendale, WI

18h•$55,000 - $75,000

About The Position

The Dental Clinic Supervisor provides leadership, support, and oversight of clinic staff and operations to maintain a productive work environment and deliver quality, cost-effective services with strong patient outcomes. The role coordinates resources and daily operations, supports the smooth flow of patients, and ensures staff coverage meets patient and provider needs. The supervisor may fill in for Dental Services Representatives or Dental Assistants during absences or high-volume periods. The position coordinates doctors’ needs and serves as a liaison between doctors and support staff, resolves patient concerns, and supports staff engagement. In collaboration with and under the direction of the Practice Manager, the supervisor prepares annual business plans and related strategies and participates in annual budget development. The role also oversees sterilization-area equipment testing and logs, reports failed tests, promotes continuous improvement using lean principles and tools, and maintains staff and patient safety in accordance with OSHA, CDC, and HIPAA guidelines. Dental Associates describes itself as Wisconsin’s largest family and dentist-owned dental group practice, founded in 1974, with more than a dozen offices across the state. The company emphasizes career development, continuing education, advancement opportunities, and job security through continued growth.

Requirements

Clinical experience in dental assisting or dental hygiene is required.
General knowledge of dental terminology and dental assisting practices.
Demonstrated coaching and counseling skills, with the ability to supervise a large number of staff in a fast-paced environment.
Ability to collaborate successfully with a variety of internal clients, identify problems, and offer solutions.
Excellent interpersonal, communication, and organizational skills.
Ability to learn and practice new concepts quickly and mentor others.
Demonstrated professional and ethical standards to gain and maintain credibility.

Nice To Haves

A minimum of five years of experience as a Dental Assistant (DA) or Registered Dental Hygienist (RDH) is strongly preferred.
Three or more years of experience in a multi-department supervisory role within healthcare is preferred.

Responsibilities

Provide work direction and coordinate resources to support day-to-day operations and the smooth flow of patients through the clinic.
Oversee staff activities to provide a consistent patient experience.
Ensure appropriate staffing for clinic operating hours and the needs of patients and providers.
Fill in for Dental Services Representatives or Dental Assistants during absences or high-volume periods.
Coordinate doctors’ needs and serve as a liaison between doctors and support staff to mediate and solve problems as necessary.
Resolve patient concerns, complaints, and issues to promote patient excellence and staff engagement.
Collaborate with and receive direction from the Practice Manager to prepare annual business plans and related strategies, and participate in annual budget development.
Manage the sterilization area, ensure equipment testing is performed and logged, and report failed test results to the Practice Manager.
Promote continuous improvement using lean principles and tools.
Ensure staff and patient safety by following OSHA, CDC, and HIPAA guidelines.

Benefits

Flexible PTO and paid holidays.
Medical insurance with an optional Health Savings Account (HSA) through Associated Bank.
Dental coverage: diagnostic and preventive services covered at 100%, and basic and restorative coverage for immediate family.
Vision insurance.
Life insurance.
401(k).
Company-paid short-term disability.
Flexible Spending Account (FSA).
Critical illness coverage.
Hospital indemnity coverage.
Competitive compensation of $55,000–$75,000, depending on years of clinical and supervisory experience.
Advancement opportunities.
Ongoing continuing education options.
Job security associated with the company’s continued growth in Wisconsin.