Clinic Supervisor

Sarah Bush Lincoln•Effingham Clinic, IL

2d•$52,166 - $80,850

About The Position

The Clinic Supervisor oversees daily operations at a specific clinic, ensuring efficient workflows, high-quality patient care, and compliance with healthcare regulations and organizational standards. The role supervises clinic staff, supports providers, and serves as a liaison among patients, staff, and leadership. This is a full-time position working 40 hours per week. High school diploma is required; an associate's degree is preferred. The stated starting pay is $52,166.40, with an estimated compensation range of $52,166.40–$80,849.60 based on experience.

Requirements

High school diploma.
Associate's degree (listed as required in the Requirements section; the job description also lists it as preferred in the introductory qualifications).

Nice To Haves

Associate's degree (listed as preferred in the introductory qualifications).

Responsibilities

Acts as a resource to staff and fosters teamwork and collaboration; conducts periodic staff and team meetings.
Addresses and resolves patient concerns promptly and professionally, promoting service excellence and patient-centered care.
Assists in developing clinic goals and objectives in support of Health System goals, communicates them to staff, monitors progress, and develops programs to meet them.
Assists staff throughout the day to support smooth operations and meet patient needs.
Develops and administers staffing schedules to make effective use of material and human resources; approves timecards and time-off requests.
Ensures compliance with Practice Management and Health Center policies and procedures, implements new policies, and communicates policy changes to staff and providers as appropriate.
Ensures compliance with regulatory agencies governing healthcare delivery and accreditation requirements.
Maintains ongoing continuing education for personal and professional development to stay current with healthcare issues.
Monitors productivity and patient throughput, and coordinates with providers to optimize clinic templates and reduce patient wait times.
Uses quality improvement principles and methods to continually improve departmental services and systems; implements clinic quality and service improvement initiatives.
Seeks opportunities to involve staff in clinic operations.
Selects and hires qualified individuals who demonstrate experience, initiative, innovation, self-direction, and enthusiasm for their roles.
Monitors clinic budget variances, justifications, and reimbursement issues, and collaborates with billing and coding teams to support accurate charge capture.
Supervises staff and monitors work performance; completes performance appraisals, recognizes good performance, and documents corrective coaching for substandard performance.
Oversees day-to-day clinic operations, including staffing, scheduling, and employee, patient, and provider communications; leads, trains, and evaluates front office, back office, and clinical support staff.