Clinic Manager-Dental

Dallas College•Chicago, IL

2d•Onsite

About The Position

The Clinic Manager-Dental works closely with the Department Chair in the day-to-day operations of the public dental clinic located at the Dallas College El Centro Paramount Building. This full-time position coordinates infection control and clinic practice management, including maintaining clinic logs, marketing and advertising, risk management and analysis, appointment scheduling, ordering supplies, maintaining equipment, scheduling service calls, and managing inventory and supply stocking. The role is responsible for developing, reviewing, and maintaining clinical protocols and records in accordance with applicable federal, state, and local regulations and recommendations. The Clinic Manager-Dental also supports strategic planning, student and staff training, patient scheduling, financial ledgers, clinic software compliance, and effective, safe clinic operations. Regular and predictable attendance is required. Other job-related duties may be assigned.

Requirements

Bachelor’s degree in healthcare, information systems, business, management, or a related field.
CPR certification required.
Strong organizational and analytical skills, accuracy, and attention to detail.
Excellent oral, written, and interpersonal communication skills, including the ability to communicate effectively with internal and external individuals.
Strong knowledge of and experience providing effective customer service.
Official transcript required.
Subject to a criminal background check; some positions may require a fingerprint check.
Regular and predictable attendance required.

Nice To Haves

Master’s degree or equivalent relevant experience preferred.
Two years of experience in management or healthcare management preferred.
Experience analyzing, designing, and implementing operational systems to improve efficiency, compliance, and outcomes preferred.
Experience with clinic software systems such as Dentrix or DEXIS preferred.
Bilingual or multilingual ability preferred.

Responsibilities

Work closely with the Department Chair on the day-to-day operations of the public dental clinic.
Coordinate infection control, including developing office protocols and conducting required equipment testing, inspections, cleaning, logging, reporting, and maintenance.
Inspect, maintain, test, and report on clinic waterlines in accordance with applicable regulations.
Inspect, log, and replace medications on the clinic floor in accordance with applicable regulations.
Review and revise clinical infection prevention protocols to align with applicable recommendations and regulations, including monitoring Dallas County health trends and recommending policy changes.
Analyze existing protocols and policies and make evidence-based recommendations to the Department Chair.
Establish protocols to minimize risks associated with clinic software, procedures, ledgers, and record keeping.
Maintain clinic equipment, identify and log repair needs, and schedule service calls.
Maintain positive relationships with dental manufacturers and distributors and work with them to establish clinic best practices.
Ensure clinic policies and procedures comply with applicable federal, state, and local regulations and recommendations.
Work with the Department Chair to develop best-practice policies and procedures and participate in strategic planning.
Work with the clinic software manufacturer to keep the system current and compliant with applicable regulations.
Archive records for patients who will not return to the clinic.
Ensure patient schedules are accurate so student learning is not interrupted.
Maintain accurate financial ledgers and clinic supply inventory.
Assist the Department Chair with ongoing student and staff training in practice protocols and maintain current clinical training logs.
Complete required Dallas College professional development training hours per academic year.
Perform other duties as assigned.