Clinic Manager-Dental

Dallas College•El Centro, CA

19h•Onsite

About The Position

The Clinic Manager works closely with the Department Chair on the day-to-day operations of the public dental clinic at the Dallas College El Centro Paramount Building. This full-time position coordinates infection control, maintains clinic logs, supports marketing and advertising, manages risk analysis and practice operations, schedules appointments, and oversees ordering, inventory, supplies, equipment maintenance, and service calls. The role develops and maintains evidence-based clinic protocols and policies in accordance with applicable federal, state, and local regulations and recommendations. Responsibilities include oversight of instrument reprocessing, dental unit waterlines, medications, equipment, infection prevention, clinic software, patient records, financial ledgers, scheduling, and staff and student training. The Clinic Manager also participates in strategic planning with the Department Chair and completes required Dallas College professional development training. The position is considered onsite. Normal physical job functions are performed in a standard office environment, and the role requires lifting 10–15 pounds. Reasonable accommodations may be made for individuals with physical challenges. Regular and predictable attendance is required.

Requirements

Bachelor’s degree in healthcare, information systems, business, management, or a related field, or equivalent relevant experience.
CPR certification required.
Strong organizational and analytical skills, with accuracy and attention to detail.
Excellent oral, written, and interpersonal communication skills, including the ability to communicate effectively with internal and external individuals.
Strong knowledge of and experience providing effective customer service.
Regular and predictable attendance.
Ability to lift 10–15 pounds.
Subject to a criminal background check; some positions may be subject to a fingerprint check.
Official transcript required.

Nice To Haves

Master’s degree preferred.
Two years of experience in management or healthcare management preferred.
Experience analyzing, designing, and implementing operational systems to improve efficiency, compliance, and outcomes preferred.
Experience with clinic software systems such as Dentrix or DEXIS preferred.
Bilingual or multilingual skills preferred.

Responsibilities

Coordinate infection control and maintain clinic logs.
Build and maintain office protocols with the Department Chair for equipment reprocessing, including testing, inspections, cleaning, reporting, and maintenance in accordance with regulations.
Inspect, maintain, test, and report on clinic waterlines in accordance with regulations.
Inspect, log, and replace medications on the clinic floor in accordance with regulations.
Review and revise infection prevention protocols in alignment with applicable recommendations and regulations.
Monitor Dallas County health trends and recommend infection prevention policy changes based on community health trends.
Analyze existing protocols and policies and recommend evidence-based changes to the Department Chair.
Establish protocols to minimize risks associated with clinic software, procedures, ledgers, and record keeping.
Maintain clinic equipment, identify repair needs, log incidents, and schedule service calls.
Maintain positive relationships with dental manufacturers and distributors and work with them to establish clinic best practices.
Ensure clinic policies and procedures comply with applicable federal, state, and local regulations and recommendations.
Work with the Department Chair to develop best-practice policies and procedures and participate in strategic planning.
Work with the clinic software manufacturer to ensure the system is up to date and compliant with applicable regulations.
Archive patients who will not return to the clinic.
Ensure the patient schedule is accurate so student learning is not interrupted.
Maintain accurate financial ledgers and supply inventory.
Work with the Department Chair to support ongoing student and staff training in practice protocols and maintain current clinical training logs.
Complete required Dallas College Professional Development training hours per academic year.
Perform other duties as assigned.