Dental Administrator
About The Position
We know that exceptional dental and orthodontic care goes beyond booking appointments and managing schedules. It’s about guiding patients through their treatment journey, building trust, and creating a seamless, supportive experience from their first consultation to their final appointment. We’re looking for a skilled and compassionate Dental Administrator with a focus on orthodontics, to join our team. In this role, you’ll be at the center of the patient experience—supporting treatment coordination, managing scheduling, and ensuring every patient feels informed, confident, and cared for throughout their orthodontic journey. Whether you’re early in your career or bring years of experience, you’ll be joining a supportive, professional environment where your organization, communication skills, and patient-first mindset will make a meaningful impact.
Requirements
- Minimum of 2 years of experience in a dental or orthodontic clinic environment
- Knowledge of dental/orthodontic billing and insurance processes
- Proficiency with Microsoft Office
- Strong communication skills, both verbal and written
- Excellent organizational skills and attention to detail
- A confident, patient-focused approach to explaining treatment and answering questions
- Ability to multitask and thrive in a fast-paced environment
Nice To Haves
- Experience with orthodontic scheduling, treatment coordination, and case presentation is an asset
- Experience with Dolphin is an asset
Responsibilities
- Be the welcoming, knowledgeable point of contact for orthodontic patients
- Manage phone calls, inquiries, and schedule consultations and treatment appointments
- Guide patients through treatment plans, timelines, and financial options
- Coordinate and optimize the orthodontic schedule to ensure efficient patient flow
- Support the clinical team by ensuring appointments are well-prepared and organized
- Maintain accurate patient records and track treatment progress
- Manage insurance submissions, pre-authorizations, and billing follow-ups
- Proactively manage recalls, adjustments, and ongoing treatment visits
- Help create a smooth, supportive experience for patients throughout their treatment journey
- Contribute to a positive, team-focused environment centered on exceptional patient care
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
