Dental Administrator

Passion Dental Group Inc.Calgary, AB
Onsite

About The Position

Eversmile Dental is seeking a skilled and compassionate Dental Administrator to join their team in Calgary, AB. The role focuses on providing exceptional patient care, creating a welcoming experience, building trust, and ensuring smooth, stress-free visits. The clinic values a supportive, professional environment where individuals can contribute their expertise, energy, and empathy. Passion Dental Group, the parent organization, is committed to providing exceptional care and fostering a positive, supportive culture that stimulates personal and professional growth, investing in its people to promote personal success.

Requirements

  • Minimum of 1 year of experience in a dental clinic environment
  • Knowledge of dental billing and insurance protocols
  • Proficiency with Microsoft Office
  • Strong communication skills – both verbal and written
  • Excellent problem-solving abilities and attention to detail
  • Friendly, professional demeanour with a patient-first mindset
  • Ability to multitask and thrive in a dynamic, fast-paced environment

Nice To Haves

  • Experience with Cleardent is an asset

Responsibilities

  • Be the warm, welcoming face of the clinic, ensuring every patient feels valued and cared for
  • Manage phone calls, direct inquiries, and efficiently book appointments
  • Maintain and organize the patient database with accuracy and confidentiality
  • Oversee insurance claims, billing systems, and follow up with insurance companies
  • Establish and manage office protocols to keep operations running smoothly
  • Coordinate and optimize appointment schedules
  • Provide leadership and foster a team culture focused on outstanding client service
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