Dental Administrator

HealthOne • Toronto, ON

1d • Onsite

About The Position

HealthOne is seeking a highly motivated and detail-oriented Dental Administrator to join our dental department in the heart of Downtown Toronto! As an integral member of HealthOne Dental, one of eight specialized departments within our organization, you will be part of a cohesive team of dental professionals dedicated to delivering personalized, patient-centered care. We are committed to maintaining the highest standards of quality and professionalism and are looking for a candidate who shares our dedication to excellence in dental care.

Requirements

• Minimum of 2 years’ experience as a Dental Administrator or Receptionist.
• Excellent client service skills with strong verbal and written communication abilities.
• Strong work ethic and organizational skills, with the ability to manage competing priorities efficiently.
• Self-motivated and goal-oriented, with a willingness to take on multiple responsibilities and grow within the role.
• Proficient in Microsoft Office (Word, Excel, Outlook) and experienced with CRM/EMR systems, preferably Tracker software.

Nice To Haves

• Post-secondary education in Dental Administration or a related field.

Responsibilities

• Provide compassionate and welcoming service to patients, ensuring a consistently exceptional experience, while confidently managing a high-volume front desk (check-in/check-out).
• Manage front desk operations with strong attention to detail, including scheduling, confirmations, insurance coordination, billing, payment processing, claim follow-ups, and accurate data entry.
• Coordinate and optimize scheduling across multiple providers, minimizing gaps and maintaining a productive schedule.
• Support treatment flow by booking diagnosed treatments and reinforcing next steps with patients.
• Collaborate effectively with patients and the internal team to support smooth clinic operations and adhere to policies and procedures.
• Proactively identify opportunities to enhance the patient experience and contribute to clinic performance and growth.

Benefits

• Supportive and positive leadership team dedicated to your success and professional growth.
• Modern, well-equipped facility designed to provide an excellent patient and staff experience.
• Regular staff engagement activities, including themed events and team-building opportunities that foster a vibrant workplace culture.
• Part of a collaborative, multidisciplinary dental team where your contributions make a meaningful impact.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree