Dental Administrator - Peterborough Dental Clinic

dentalcorpPeterborough, ON
Onsite

About The Position

Peterborough Dental Clinic is a patient-centred practice where people truly come first—both patients and team members. We’re proud of our collaborative, respectful culture, where everyone works together, takes ownership, and supports one another in delivering exceptional care. Our team values integrity, open communication, and continuous learning, with opportunities to grow clinically and professionally. If you’re looking for a welcoming practice that values teamwork, accountability, and meaningful impact in the community, we’d love to connect.

Requirements

  • Minimum 1 year of Dental Administration experience is required
  • Experience with dental software programs is required
  • Candidates must be legally authorized to work in Canada.

Nice To Haves

  • Clinical background is considered an asset

Responsibilities

  • Welcome and assist patients upon arrival, creating a warm and positive first impression
  • Optimize the daily appointment schedule to ensure full utilization with minimal gaps
  • Effectively manage the recall system and maintain accurate, up-to-date patient records
  • Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations
  • Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts
  • Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
  • Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner

Benefits

  • Competitive pay with annual reviews
  • RRSP matching
  • gym discounts
  • insurance savings
  • entertainment deals
  • Employee and Family Assistance Program
  • Career development with industry-leading CE
  • social and networking events
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