Demand & Orders Analyst

Caterpillar Inc.•Corinth, MS

3d•$72,360 - $108,540•Onsite

About The Position

Caterpillar Remanufacturing Division is hiring a Demand & Orders Analyst for its Corinth, Mississippi facility. The role supports customer inquiries about order lead times and configuration changes, and manages new orders and order changes to ensure requests can be successfully received by the order system. The position works across sales, production, materials, and logistics to align customer orders with the sales production plan and monthly goals. It is onsite five days a week. Domestic relocation assistance is available; visa sponsorship is not available.

Requirements

Degree or equivalent experience desired.
Accuracy and attention to detail, with the ability to follow procedures and complete tasks precisely.
Basic analytical thinking skills to identify root causes and develop solutions.
Working knowledge of gathering, documenting, and analyzing data from multiple sources.
Basic understanding of demand management principles, tools, and risks.
Clear and accurate verbal and written communication skills.
Familiarity with forecasting tools, data sources, and measures used to estimate demand and production needs.
Planning, organization, time-management, and prioritization skills.
Problem-solving skills and the ability to analyze, resolve, and escalate issues using accepted procedures.

Nice To Haves

Bachelor’s degree in Supply Chain Management, Business, Operations Management, or a related field.
1–3 years of experience in order management, customer service, production planning, or supply chain within a manufacturing environment.
Experience with ERP or order management systems such as SAP, Oracle, or similar.
Proficiency in Microsoft Excel, including pivot tables, lookups, and data analysis.
Familiarity with Sales & Operations Planning (S&OP), demand planning, or production scheduling processes.
Experience working with customers, dealers, or internal stakeholders to resolve order and delivery issues.
Knowledge of remanufacturing, engines, or heavy equipment products.

Responsibilities

Supervise and control new sales orders, identify key elements, and communicate required downstream actions.
Audit customer order change requests and evaluate whether they can be accepted from material, production plan, technical, and logistics perspectives.
Serve as the primary contact for customer inquiries, providing information about lead times, planned timelines, order changes, and reschedules.
Align customer orders with the sales production plan to achieve monthly goals.
Coordinate with other departments to manage sales and customer priorities.