Epic Orders Application Analyst

Intermountain Health • Peaks Regional Office, NV

2d • $32 - $51 • Remote

About The Position

This position supports healthcare information technology applications through planning, design, implementation, maintenance, optimization, and ongoing support. The Staff Analyst provides technical support, configuration, and maintenance for healthcare applications and related technologies throughout their lifecycle, including selection, implementation, support, archival, and decommissioning. The role may also manage small projects and is expected to maintain required certifications, such as Epic certifications. Work is performed independently with minimal supervision.

The position is fully remote, with some required quarterly travel. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with an evening and weekend on-call rotation. Candidates must have EpicCare Inpatient Procedure Orders Certification and experience supporting Epic EHR. Applicants residing or planning to reside in California, Connecticut, Hawaii, Illinois, Massachusetts, Minnesota, New York, Pennsylvania, Rhode Island, Vermont, or Washington are not being considered.

The role includes stakeholder support and troubleshooting, application and workflow configuration, project coordination, vendor collaboration, documentation, testing, training-material development, and participation in on-call and command-center responsibilities when applicable. The position is based in Broomfield, Colorado, and is scheduled for 40 hours per week. The hourly pay range is $32.42–$51.08, depending on experience.

Requirements

• EpicCare Inpatient Procedure Orders Certification.
• Experience supporting Epic EHR.
• Proficiency with Microsoft Office Suite, including Excel pivot tables, Visio, Project, PowerPoint, and Word.
• In-depth business and application knowledge and experience.
• Knowledge of system analysis and operating systems.
• Ability to assess needs and determine an appropriate approach through documentation.
• Skill in defining problems and collecting data by establishing facts and drawing valid conclusions.
• Ability to read, analyze, and interpret industry periodicals, professional journals, technical procedures, and governmental regulations.
• Ability to write correspondence and process documents.
• Ability to move fingers and hands to operate computers and other IT equipment.
• Ability to see and read computer monitors and documents.
• Ability to remain sitting or standing for long periods to perform work.
• Availability for an evening and weekend on-call rotation and required quarterly travel.

Nice To Haves

• Bachelor's degree in information technology, healthcare, business, or a related field; additional relevant experience may substitute for education with supervisory and HR approval.
• Epic Procedural Orders build experience.
• Knowledge of SmartSets, OrderSets, and Panels.
• Knowledge of inpatient provider workflows.
• Knowledge of preference lists.
• Knowledge of Order Composer configuration.
• Knowledge of Workflow Engine Rule, OTx, and Second Sign Rule.
• Knowledge of interfacing.

Responsibilities

• Analyze and diagnose stakeholder problems and determine resolutions.
• Gather, validate, and translate technology requirements into design and development specifications while providing product management.
• Configure, test, install, implement, monitor, and maintain systems, including applications, workflows, processes, and hardware.
• Document and recommend workflow changes and technical or functional designs to support business requirements.
• Partner with external vendors on third-party application integration, implementation, support, and troubleshooting.
• Resolve common issues, incidents, and problems according to service levels and department standards.
• Serve as project manager and perform project-management functions for small- to mid-size projects involving multiple teams.
• Collaborate with peers, internal and external stakeholders, and vendors.
• Follow documentation and change-management standards.
• Participate in developing training and knowledge-base materials for peers, end users, and other team members.
• Configure and integrate electronic and mechanical hardware with software products to meet client specifications.
• Develop and understand business reporting needs for end users.
• Participate in on-call and command-center responsibilities, when applicable.
• Assist in developing and maintaining testing plans and scripts to verify system outputs and integrity.
• Attend and participate in team, project, and department meetings.
• Work with project requestors to complete the minimum viable product of a demand in ServiceHub.
• Request resources for projects and enhancement work through the ServiceHub Resource Plan process.
• Maintain necessary certifications, such as Epic certifications.

Benefits

• The employer describes a comprehensive benefits package covering programs intended to support health, security, connection, and engagement; specific benefits are not listed in the posting.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed