Senior Epic Orders Analyst (Orders / Bugsy)

ZipStaff•Eden Prairie, MN

1d•Remote

About The Position

ZipStaff is seeking a Senior Epic Orders Analyst to join the Core Clinical Orders Sub Domain team for a major healthcare technology and services organization. This fully remote contract role supports clinical systems modernization. The analyst will serve as a subject matter expert for Epic technical configuration and integrations, working with cross-functional teams to turn business needs into system changes. The schedule is standard 40 hours per week, 8 a.m.–5 p.m., with rotating prime and non-prime on-call support. The role involves implementing, modifying, testing, and administering complex business systems and applications, with a focus on Epic environments. The analyst analyzes business and user needs, develops technical solutions, designs screens, workflows, reports, and interfaces, and prepares functional and technical specifications. They troubleshoot complex system issues, help manage service incidents and requests, lead meetings and team problem-solving, collaborate across sub-domains, and serve as the primary technical contact for external vendors.

Requirements

Current Epic certification or proficiency in Orders, Order Transmittal, Order Sets, and/or ICON, with at least 3 years of experience.
At least 3 years of relevant business systems analysis or related technical work experience in the healthcare industry.
At least 3 years of hands-on technical experience in an Epic technical build role.
Strong communication and analytical skills.
A proven track record of presenting system prototypes and functional models to business users.
Ability to work fully remotely and participate in rotating prime and non-prime on-call support.
Experience supporting a senior-level role within a clinical orders or related Epic team.

Nice To Haves

Experience with Bugsy or related clinical modules in addition to Orders.
Background supporting clinical systems modernization or large-scale Epic environments.
Experience collaborating across sub-domains and serving as a vendor technical point of contact.
Experience leading meetings and driving cross-team problem-solving in a healthcare setting.

Responsibilities

Implement, modify, test, and administer complex business systems and applications, specializing in Epic environments.
Analyze business and user needs and deliver appropriate technical systems solutions from concept to completion.
Design screens, workflows, reports, and interfaces, and prepare functional and technical specifications for system changes.
Troubleshoot and resolve complex system and application issues, including user-reported and vendor-reported incidents.
Help manage service incidents and requests as a subject matter expert for technical configurations and integrations.
Lead meetings and direct team problem-solving sessions while collaborating across team boundaries and capability sub-domains.
Serve as the primary technical point of contact for external vendors and resolve vendor-related technical challenges.
Participate in rotating prime and non-prime on-call support.