Demand & Orders Analyst

Caterpillar•Corinth, MS

1d•Onsite

About The Position

Caterpillar Remanufacturing Division is hiring a Demand & Orders Analyst for its Corinth, Mississippi facility. The role supports customer inquiries regarding order lead times and configuration changes, and is responsible for processing new orders and order changes so requests can be successfully received by the order system. The analyst coordinates customer orders with the sales production plan and works across departments to help achieve monthly goals and manage customer priorities. The position is onsite five days a week. Domestic relocation assistance is available. Visa sponsorship is not available. The stated pay range is $72,360 to $108,540.

Requirements

Degree or equivalent experience is desired.
Demonstrated accuracy and attention to detail, including completing tasks precisely and following procedures.
Basic analytical-thinking skills to identify root causes and develop solutions using analytical tools and techniques.
Working knowledge of gathering, documenting, and analyzing data from multiple sources.
Basic understanding of demand-management principles, tools, and risks.
Clear and accurate verbal and written communication skills.
Familiarity with forecasting tools, data sources, and measures used to estimate demand and production needs.
Planning and organizing skills to manage time, priorities, and resources.
A disciplined approach to problem solving, including analyzing, resolving, and escalating issues.

Nice To Haves

Bachelor’s degree in Supply Chain Management, Business, Operations Management, or a related field.
1–3 years of experience in order management, customer service, production planning, or supply chain in a manufacturing environment.
Experience with ERP or order-management systems such as SAP, Oracle, or similar.
Microsoft Excel proficiency, including pivot tables, lookups, and data analysis.
Familiarity with Sales & Operations Planning (S&OP), demand planning, or production-scheduling processes.
Experience working directly with customers, dealers, or internal stakeholders to resolve order and delivery issues.
Knowledge of remanufacturing, engines, or heavy equipment products.

Responsibilities

Supervise and control new sales orders, identify key elements, and communicate required actions to downstream teams.
Audit customer order-change requests and assess whether they can be accepted from material, production-planning, technical, and logistics perspectives.
Serve as the primary contact for customer inquiries about lead times, planned timelines, order changes, and rescheduling.
Align customer orders with the sales production plan to help achieve monthly goals.
Coordinate with other departments to manage sales and customer priorities.