Dell Territory Sales Representative

2020 Companies•Glen Allen, VA

6d•Onsite

About The Position

2020 Companies is hiring a full-time Brand Representative to represent Dell in retail stores within an assigned market. The role focuses on building brand awareness and relationships with store associates, managers, shoppers, and retail channel partners, while promoting Dell products and supporting sales across the territory. Product training is provided. The representative demonstrates Dell products, educates customers and retail personnel, coordinates product training, maintains and refreshes retail displays, and ensures that Dell merchandising and brand standards are met. The role also gathers customer feedback and market intelligence, documents store visits and sales activity, and works toward sales and in-store time goals. Travel is required among retail locations, with travel within 70 miles of the ideal market ZIP code and occasional travel to other markets.

Requirements

High school diploma or GED equivalent.
Excellent verbal and written communication, presentation, and interpersonal skills.
Ability to use a consultative selling process that addresses objections and connects product recommendations to customer needs.
Strong analytical skills and customer service orientation.
Strong multitasking, time-management, and attention-to-detail skills.
Ability to work independently in an unstructured work environment.
Ability to travel within 70 miles of the ideal market ZIP code and occasionally to other markets.
Must have and maintain reliable transportation and state-required minimum liability automobile insurance coverage.

Nice To Haves

Six or more months of previous retail selling experience in consumer electronics or other technical or wireless products.
Six or more months of successful training experience, preferably in direct marketing or retail environments.
Prior knowledge of technology.

Responsibilities

Build relationships and brand awareness for Dell in retail stores and develop partnerships with store management, associates, shoppers, and retail channel partners.
Demonstrate and promote Dell products, answer product questions, explain features, educate customers, and make product recommendations.
Schedule and facilitate sales and product training for retail associates and managers.
Maintain Dell brand standards by inspecting branded displays and marketing materials and confirming display devices are clean, functional, and available to customers.
Refresh displays quarterly and execute retail display resets, including placement or removal of devices and marketing materials.
Partner with store leaders to resolve pricing and merchandising issues and assess needs for marketing materials and promotional collateral.
Conduct experience events to engage retail sales associates and customers.
Drive sales productivity through customer interactions and meet or exceed personal sales goals, quarterly sales goals, and key performance metrics.
Visit multiple store locations and schedule store visits at least two weeks in advance.
Collect customer feedback and market intelligence, including competitor pricing, promotions, incentives, and customer preferences or sentiment.
Accurately document and report sales, schedules, activities, store-visit findings, and best practices.
Provide marketplace trends, sales-channel insights, and recommendations.
Build and maintain industry vertical affiliate distribution relationships.
Travel within the assigned territory to visit retailers, with opportunities for merchandising travel nationally.