Delivery Station Supervisor

HelloFresh•Schiller Park, IL

10d•$56,000 - $65,333

About The Position

The Delivery Station Supervisor provides on-shift leadership for the logistics package sort operation and manages Hub activities and volume, including unloading, sorting, and allocating freight for drivers. The role prioritizes safe Hub operations, leads up to 20 Associates at a time, and provides coverage for the Logistics Hub Manager when they are not onsite. The supervisor builds functional working relationships with personnel throughout the organization and helps maintain an inclusive, engaged workplace. The position uses HelloFresh technology and systems to guide operational decisions, monitor performance, and support safe operations inside facilities and on the road. It includes team leadership, dispatch support, operational reporting, process improvement, and occasional delivery or vehicle-transport tasks. The role may support night or day shifts according to local needs, with a four-day or five-day workweek as specified.

Requirements

High school diploma or equivalent.
Must be at least 22 years old and legally authorized to work in the United States.
Must possess and maintain a valid driver's license.
Must pass pre-employment drug, motor vehicle record, background, and criminal checks.
Ability to support night-shift hours starting between 11:30 p.m. and 2 a.m. until the job is complete, or day-shift hours, according to local needs; schedules may be four or five days per week.
Availability may include a designated weekend day and shifts on nights, Sundays, and holidays; ability to work alternative and flexible schedules.
Proficiency in manipulating data and reporting.
Ability to meet schedules and timelines and organize one's own work.
Leadership experience motivating and encouraging others.
Ability to work hard, make decisions independently, and collaborate cross-functionally with other supervisors to coordinate activities.
Ability to lift or move up to 50 pounds and perform daily physical activities such as standing, walking, and crouching, with or without reasonable accommodation.
Ability to work in an environment that may be hot, cold, and noisy.

Nice To Haves

Preferably 2 or more years of experience managing operations for fulfillment, supply chain, logistics, or transportation companies.

Responsibilities

Manage Warehouse Associates and direct contingent workforce to meet quality and safety standards, achieve performance metrics, and route incoming volume to the correct destination.
Use HelloFresh technology and systems to make operational decisions and promote safety in facilities and on the road.
Report to the Logistics Hub Manager, support operational scaling, communicate delays or issues, and analyze and prioritize work to prevent failures.
Conduct team huddles to maintain employee engagement and open communication.
Perform some dispatching functions for drivers and provide coverage for the Logistics Hub Manager on night shifts, weekends, and holidays.
Monitor safety, cost, quality, and other agreed indicators.
Ensure the security of Hub facilities, vehicles, inventory, and other HelloFresh assets.
Build an inclusive workplace culture and relationships with staff while supporting retention goals.
Recommend and implement process improvements to operate a lean facility.
On rare occasions, transport delayed package deliveries to customers, move vans in and out of the building, and transport vehicles to and from the repair shop.
Perform related responsibilities assigned by management, which may be added or revised based on business and operational needs.