Delivery/Shipping Coordinator
About The Position
Hercules Industries is hiring a Delivery/Shipping Coordinator to create and manage trucking routes that control costs while meeting customer scheduling needs. The coordinator distributes delivery orders for warehouse preparation, manages daily routes, communicates with carriers and drivers, and collaborates with management, sales staff, and customers to keep deliveries on schedule. The role also supports order pulling and warehouse operations when needed. The position is Monday through Friday, 6:00 a.m. to 2:30 p.m., with a stated pay range of $23.50–$31.00 per hour, depending on experience. Hercules Industries is an employee-owned company and offers insurance, retirement benefits, paid time off, community-service hours, and an eligibility-based quarterly profit-sharing bonus.
Requirements
- High school graduation or GED, one year of relevant experience, or a combination of education and experience demonstrating the ability to perform the duties.
- At least one year of experience creating delivery routes and dispatching drivers in a fast-paced environment.
- Strong knowledge of the geographical area and surrounding states in which the role operates.
- Navigation skills and the ability to understand maps and GPS.
- Customer-oriented and motivated, with excellent oral and written communication skills.
- Strong organizational skills and the ability to prioritize and manage multiple tasks under time constraints and strict deadlines.
- Detail-oriented, with the ability to record and maintain accurate records and documentation.
- Strong working knowledge of a PC environment and Microsoft Office programs.
- Ability to pass a background check and drug screen.
- Ability to write routine reports and correspondence and communicate effectively with employees and customers.
- Ability to perform basic mathematical calculations.
- Ability to solve practical problems, use sound judgment and problem-solving skills, and organize and prioritize projects and requirements.
- Ability to meet the physical demands described, including occasionally lifting or moving up to 50 pounds.
Responsibilities
- Coordinate, distribute, and communicate orders to material pullers for picking, packaging, and loading onto delivery trucks.
- Schedule and manage daily delivery routes and maintain ongoing communication with carriers.
- Partner with management to adjust routes based on customer needs and operational priorities.
- Build and maintain relationships with carriers, drivers, sales staff, and customers.
- Monitor route conditions, including traffic disruptions and construction, and adjust plans to support on-time deliveries.
- Respond to last-minute changes, including urgent or emergency pickups and deliveries.
- Communicate delivery updates and delays to sales staff and customers as needed.
- Assist with order pulling and support warehouse operations when required.
- Perform additional duties as assigned.
Benefits
- Medical, dental, and vision insurance.
- Short-term and long-term disability insurance.
- Employee life insurance, including Basic Life/AD&D and Voluntary Life AD&D.
- Paid holidays, vacation, and sick time.
- Flexible Spending Plan.
- Wellness Program.
- Employee Assistance Program (EAP).
- 401(k) Savings Plan.
- Employee Stock Ownership Plan (ESOP).
- Three paid work hours per month to participate in an approved community service activity.
- Quarterly Hercules Employee-Owner Partners in Profit Bonus, based on eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
