Delivery/Shipping Coordinator

Hercules Industries • Denver, CO

9d

About The Position

Hercules Industries is hiring a Delivery/Shipping Coordinator to create cost-effective trucking routes that meet customer scheduling needs and keep deliveries on time. The coordinator distributes orders to material pullers for picking, packaging, and truck loading; schedules and manages daily routes; communicates with carriers throughout the day; and works with management, drivers, sales staff, and customers to address operational priorities and delivery needs. The role involves monitoring route conditions and responding to urgent changes, while also assisting with order pulling and warehouse operations when required. The position operates in a high-stress, fast-paced environment with a usually moderate noise level. The schedule is Monday through Friday, 6 a.m. to 2:30 p.m. Pay is $23.50–$31.00 per hour, depending on experience.

Requirements

• High school graduation or GED, one year of relevant experience, or a combination of education and experience demonstrating the ability to perform the essential duties.
• At least one year of experience creating delivery routes and dispatching drivers in a fast-paced environment.
• Strong knowledge of the geographical area and surrounding states in which the role operates.
• Navigation skills, including the ability to understand maps and GPS.
• Customer-oriented and motivated, with excellent oral and written communication skills.
• Strong communication skills for regular contact with carriers, customers, and employees across company branches and departments.
• Strong organizational skills and the ability to prioritize and manage multiple tasks under time constraints and strict deadlines.
• Detail-oriented, with the ability to maintain accurate records and documentation.
• Strong working knowledge of a PC environment and MS Office programs.
• Ability to pass a background check and drug screen.
• Ability to write routine reports and correspondence and communicate effectively with employees and customers.
• Ability to perform basic mathematical calculations.
• Ability to solve practical problems, exercise sound judgment, analyze employee technical problems, recommend appropriate action, and organize and prioritize projects and requirements.
• Ability to meet the physical demands of the role, including occasionally lifting or moving up to 50 pounds.

Responsibilities

• Coordinate, distribute, and communicate orders to material pullers for picking, packaging, and loading onto delivery trucks.
• Schedule and manage daily delivery routes and maintain communication with carriers throughout the day.
• Partner with management to adjust routes based on customer needs and operational priorities.
• Build and maintain relationships with carriers, drivers, sales staff, and customers.
• Monitor route conditions, including traffic disruptions and construction, and adjust plans to support on-time deliveries.
• Respond to last-minute changes, including urgent or emergency pickups and deliveries.
• Communicate delivery updates or delays to sales staff and customers as needed.
• Assist with order pulling and warehouse operations when required.
• Perform additional duties as assigned.

Benefits

• Medical, dental, and vision insurance
• Short-term and long-term disability insurance
• Employee life insurance, including Basic Life/AD&D and Voluntary Life/AD&D
• Paid holidays, vacation, and sick time
• Flexible Spending Plan
• Wellness Program
• Employee Assistance Program (EAP)
• 401(k) Savings Plan
• Employee Stock Ownership Plan (ESOP)
• Three paid work hours per month for an approved community service activity
• Quarterly Hercules Employee-Owner Partners in Profit Bonus, based on eligibility

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED