Delivery Service Dispatcher

Aston Carter•Port Saint Lucie, FL

1d•$17 - $17•Onsite

About The Position

Aston Carter is hiring a Delivery Service Dispatcher to support customer service, delivery, and field service operations in Port St. Lucie, Florida. The role assists customers with service requests, refills, deliveries, account questions, billing concerns, and other service-related inquiries. It coordinates appointments, creates and manages service tickets, enters orders, maintains customer records, and tracks requests through completion. The dispatcher also communicates with technicians and internal departments to help ensure timely service. This is an onsite contract-to-hire position. Paid training is provided, with opportunities for long-term employment and career advancement. Schedules vary and include several shifts, some of which offer the potential to move to first-shift schedules after successful performance. The listed pay range is $17.00 per hour. Benefit eligibility depends on applicable requirements and may include medical, dental, vision, retirement, insurance, transportation, and time-off benefits.

Requirements

Customer service experience.
Strong communication and problem-solving skills.
Basic computer and Microsoft Office skills.
Ability to manage multiple tasks in a fast-paced environment.
Strong attention to detail.

Nice To Haves

Previous dispatch, logistics, scheduling, call center, administrative, or operations experience is helpful but not required.
Relevant backgrounds may include customer service representative, dispatcher, call center representative, service coordinator, administrative assistant, office coordinator, logistics coordinator, scheduling specialist, operations support representative, or retail customer service associate.

Responsibilities

Assist customers by phone with service requests, refills, deliveries, and account questions.
Schedule and coordinate service appointments.
Create and manage service tickets.
Support delivery and field service operations.
Resolve billing concerns and service-related inquiries.
Perform order entry and maintain accurate customer records.
Communicate with technicians and internal departments to support timely service.
Track service requests from start to completion.

Benefits

Paid training program.
Supportive leadership team and positive, collaborative work environment.
Opportunity for long-term employment and career advancement.
Potential to move into first-shift schedules after successful performance.
Medical, dental, and vision benefits, subject to eligibility.
401(k) retirement plan, with pre-tax and Roth post-tax contributions available, subject to eligibility.
Critical illness, accident, and hospital coverage, subject to eligibility.
Voluntary life and AD&D insurance for employees and dependents, subject to eligibility.
Short- and long-term disability coverage, subject to eligibility.
Health Spending Account (HSA), subject to eligibility.
Transportation benefits, subject to eligibility.
Employee Assistance Program, subject to eligibility.
Time off or leave, including PTO, vacation, or sick leave, subject to eligibility.